Papa-dum Reviews Summary

Ambiance and Setting

Pros:

• "This stretch of road houses many little restaurants in an ambient setting, which takes you out of the hustle and bustle of city life."
• "We sat out the front on a rainy day with the heater on and blankets on our knees provided by the restaurant and it was lovely."
• "Despite its small size and perpetual busyness, the restaurant managed to maintain an atmosphere of authenticity and charm."
• "The small space inside makes the experience more authentic and adds to that Indian Street food vibe."
• "Decided to sit outside as the weather was good plus they has patio heating outside. It was lovely atmosphere."
• "We sat out side as it was warm (rare occasion)."
• "Outdoor tables seemed so congested and unorganized."
• "It’s a nice little place, the staff are very friendly."

Cons:

• "The inside dining is small (probably houses about 15 people) and the outside probably houses around 20 people."
• "Inside probably opposite due to loud music."
• "Inside it's crazy tight, almost like you're dining with the people seated next to you."
• "We had to eat outside with -2 degrees."
• "It was a very cold day and for some reason the door wouldn’t close fully and so had to dine in very cold temperatures."

Service

Pros:

• "Really great food and service would highly recommend it."
• "The service was exceptional and we managed to have a lovely conversation with the staff."
• "Our server Maisey was an absolute star, so friendly and polite."
• "Customer service was excellent. Very smooth service."
• "The staff are so friendly and accommodating, and I can’t wait to go back."
• "The server was delightful and very helpful with menu recommendations."
• "Staff were so lovely! It was busy weekend and raining yet they managed to find us a table inside."
• "We were looked after very well by the staff attending to our needs giving us advice on the dishes."

Cons:

• "The service was not up to any standard I’d expect."
• "They were very accommodating. Service was polite and apparently quite thoughtful, but ultimately turned out to be shambolic."
• "We waited for over 30 minutes for our order."
• "The food we ordered didn’t come at the same time and some food didn’t come at all."
• "We waited 15 mins for drinks, I was told to wait, 15 mins later the waitress asked if we had got our drinks yet we said no."
• "The staff didn’t care and acted as they didn’t need our business."
• "We asked for seating in shad, instead of opening the umbrella, they simply said nothing is available."
• "Terrible. Poor quality ingredients which mean the food just sits in your stomach afterwards. Appalling service."