Address: 1 Pier St, Burnham-on-Sea, TA8 1BT, United Kingdom
Phone: +441278764060
Rating: 3.8
based on 370 reviews.
Service
Pros:
"Staff were superb."
"The staff were polite, and the service was very quick."
"The front of house girl was awesomely efficient."
"Our server was a pleasant young man and welcoming and very attentive too so he gets a five star."
"Staff really nice."
"Great customer service, staff are polite and friendly and are up for a chat."
"The service was friendly, quick and efficient."
Cons:
"However this is the first where the service we very lack luster, food was delivered by a less than happy waitress."
"Bar staff miserable and dissinterested."
"Staff didn't tell us it was going to be so long."
"Staff were poorly trained, miserable and generally unhelpful."
"The three waitresses serving out front were miserable, looked disinterested and didn't seem to care what service they were giving."
"Staff had a couldn't care less attitude when spoken to."
"Staff too busy to catch anyone and we just gave up and left in the end."
Cleanliness
Pros:
"It was Clean, plenty of loo roll and nice accessible sink!"
"Clean, fast service."
"Toilets were exceptional, honestly - I'm not sure the locals are able to make it that far so they probably get used rarely!"
"When we asked for a clean down it was cleaned promptly."
"Everything was very clean and tidy."
"Clean pub and toilets, which is unusual in some Wetherspoons!"
"Really nice. Very large and plenty of seating. Good level of cleaning."
Cons:
"Virtually every table was piled high with dirty plates."
"The men's toilets are absolutely disgusting."
"The place was a complete mess. Tables weren’t cleaned for the whole time we were there."
"Building right on sea front. In dire need of maintenance outside before it falls down. Inside decor very tired and overall not clean."
"Utterly disgusting the place should be shut down dirty and vile!!!!"
"Visited 12th Oct tables dirty whole place needed good scrub."
"The high chairs were filthy and had to be cleaned down the dirt which came off them was not just from previous use."
Food Quality
Pros:
"A good selection of beers and tasty food at reasonable prices the service was quick."
"The food was nice but staffing needs to be sorted."
"Great value for money, I had 3 plates for £12 as I like a bit of everything, and shared my food."
"Food was great, my jacket potato is sometimes a bit dried out but these were perfect!!!"
"The food was nicely cooked, hot and tasty."
"Food and drinks all good."
"Food was lovely and very reasonably priced."
Cons:
"But felt a little let down with the portion size."
"The mixed grill was over cooked, there was no gammon and my chips were soggy."
"The mix grill all meat elements were majorly overcooked and also the egg and chips not hot."
"Only reason it didn't get 5-star was because the vegan pizza was literally a dry piece of bread with a couple of mushroom on it."
"And the steak that was asked to be rare was drier than the soul of a leather shoe."
"My granddad had a signature steak... the steak was so chewy he couldn't eat it, all our chips were cold and my meal (halloumi wrap) wasn't even cooked."
"That steak was pretty bad, very tough and over cooked for us."