Address: Kirkley Rise, Lowestoft, NR33 0FD, United Kingdom
Phone: +441502567898
Rating: 4.4
based on 386 reviews.
Service
Pros:
"Staff very friendly and hard working, we got served quickly."
"Claire was really lovely and remembered my nanny from visiting many moons ago!"
"Service was fantastic, staff always have a smile and Jenny didn’t disappoint."
"The service was very good - we were seated quickly and the food arrived quickly too."
"Our server couldn't have been more helpful and our only regret was that we didn't discover it until our last night."
"Waitress Claire was excellent and extremely friendly."
"We were served by Maisy who was very attentive to us and made sure we had everything we needed, nothing was too much bother, service with a smile."
Cons:
"First impressions count. As soon as we walked in... a lady in a burgundy top with missing teeth... seemed really annoyed at our arrival."
"Waited a very long time for drinks even though there was hardly any tables."
"Then had a 40 min wait for food we did almost end up walking out."
"Whilst the food was very good we waited nearly an hour for our mains to come out long time to wait esp for the small children and we were the only ones dining also the waitress seemed to lack people skills."
"Misrable service from scruffy looking girl in glasses with a dirty tea towel hanging out her back pocket."
"Service slow, meals average, excuses about certain dishes not on menu."
"We finished our drinks still with no order taken so we then left hungry because we got nowhere in the 30 minutes we were there."
Food Quality
Pros:
"Food included in the ticket, which was very nice."
"Food was generally good too, they had a few vegan options which my family really appreciated."
"The food is fantastic! It was all lovely and fresh and piping hot which was great."
"The food was freshly cooked and hot when brought to our table."
"The food was lovely and tasty everyone enjoyed their selection."
"We had roast dinner, which was delicious and definitely filled us up."
"The food is always delicious, I especially like the pizza."
Cons:
"I was given the wrong meal alternative, twice!"
"However the food let it down."
"The broccoli had been over boiled and was dripping with water and the carrots just were soggy and bland."
"Absolutely awful dry chicken."
"The portion was very small, backed up with enough rice to feed two!"
"Yorkshire hard and unedible and to cover it all up with gravey."
"The roast potatoes were soggy like they had been made and reheated several times."
Ambiance and Cleanliness
Pros:
"Table was clean, venue looked clean, nice atmosphere."
"First time here Spring Tide Lowestoft part of the Marsden group of restaurants. Nice layout and fairly spacious and works reasonably well without screens that you have for social distancing that some restaurants have in place these days."
"The pub has an amazing relaxed atmosphere."
"Nice easy going atmosphere for families with young children plus a small play area outside and inside too."
"The atmosphere is wonderful."
"The interior is well laid out and roomy, welcoming and nicely lit."
"A nice spacious pub restaurant."
Cons:
"Terrible place as they allow dogs in and when guests let them sit on the chairs or on their knee at the table and feed them off their plate is revolting."
"The table did have crackers but no other decoration such as festive table mats or festive napkins, so a little boring."
"The table felt a little sticky but seemed pretty clean."
"There was a man at the bar drinking who I can only assume worked there and had finished his shift... he was loud and getting louder after each drink, swearing and distracting the staff."
"Toilet areas below standard."
"The toilets were a 2/5 smelled bad and very stained seats, not somewhere even remotely pleasant."
"It's not good when you see an owner let their dog wee up the wall and on the carpet in the restaurant."
Value
Pros:
"Very reasonable prices and good potions."
"Food is pretty good and reasonably priced."
"Great value for your money and everything was lovely and clean."
"Prices are fair."
"With a discount we had was extremely reasonably priced."
"Shouldn't expect more because if you get a discount code, very good value."
"We both had a very good meal, at a very reasonable price."
Cons:
"Portion size has definitely dropped considerably."
"The dirty fries are about as big as a small McDonald's portion and skinnier as well."
"The nacho cheese sauce was the only let down it tasted very artificial."
"Nice food but, even with 30% off the mains, it was not worth the £50 we spent."
"Really not worth the price."
"Our only complaint would be the poor dessert selection."