sk:n Bristol Whiteladies Road Reviews Summary

Customer Service

Pros:

• "I went to the clinic for the first time and I was really nicely welcomed and all the staff were really nice."
• "I was treated by Chloe in the Bristol clinic and I have nothing but positive things to say."
• "The staff are very helpful and welcoming. They provide an efficient service which is good value for money."
• "The staff who I did get treatment were nice and friendly but the manager was not really polite."
• "The reception team were lovely and the nurse who conducted the screening, Beth, was brilliant."
• "The girls are always friendly and explain everything clearly, the nurse takes her time to explain and recommend the right treatment for you and is very calming, nice relaxed atmosphere."
• "Employees are very friendly and personal."

Cons:

• "Appallingly run business."
• "This clinic clearly doesn't care about its patients - they only care about selling their products."
• "The poorest customer service I've ever experienced."
• "Main door wouldn't open work men wandering in and out a complete disaster."
• "Very disappointed overall, not only the treatments don't work... if you want to call or make a change to your appointment it takes more than 20 minutes on the phone."
• "The customer service is appalling."
• "Very poor customer service."

Treatment Efficacy

Pros:

• "I am happy with my treatment."
• "I have had Botox at this clinic many times by Claire and Rhiannon and find the treatment and service amazing. Never disappointed."
• "Treatment itself is excellent, location very clean, people very friendly, professional and knowledgeable."
• "I booked 6 sessions and I got rid of 80% of my hair so far."
• "I have just finished a course of 6 Dermaquest pumpkin skin Peels and have continued to use the homecare products recommended to me by my skin specialist. My breakouts have dramatically reduced and I have an incredible glow to my skin I never had before!"
• "For my derma pen session with Sk:n in less than 12h my skin is fully healed."
• "Had some chemical peels + dermastamp treatments. I am really happy with the results."

Cons:

• "I have used destinations skin Bristol 1 year ago for Micro-needling... After completing all of the treatments -I had no results what so ever."
• "I had dermal filler in my nose but this caused my cartilage in my nose to move to one side permanently, so I've been left with a big lump on my nose."
• "However, during my last treatment the practitioner burnt a big part of my thigh and knee."
• "I did go back for the injectable treatment as the lady who did my treatment was so lovely but I’ve realised they are a bit overpriced so I am now going elsewhere with the same product and fair price."
• "I had 9 microneedling sessions with another company (Destination Skin) and it took me at least 48h for my skin to recover after each treatment (skin no longer red)."
• "I went there for a treatment package, but it didn't work at all."
• "Avoid face peels here... my light acne scaring got worse and, and I received further scaring which was much more noticeable."

Booking and Appointments

Pros:

• "The booking process was seamless and I had a choice of times that suited me."
• "Had my 6th Laser Hair Removal session today at the Bristol clinic and went ahead and decided to have 3 more treatments, I’ve always had first class customer service from the girls in there and they’ve always made me feel at ease."
• "I saw a lady called Nadene, she was incredibly thorough. I look forward to the rest of our treatment, I will most certainly be booking more treatments with this place."
• "My patch test consultation was fine."
• "The staff were quick to check me in and provide information for my consultation."
• "I was really pleased with my experience and would highly recommend to anyone thinking about treatments."
• "Staff are very supportive of neurodiversities I have, and were able to support me through my first solo session."