Slug & Lettuce - Harborne Reviews Summary

Service

Pros:

• "We could not have asked for a better waitress, Megan!"
• "Waitress - named Harmony i think was fantastic, attentive and friendly."
• "Akasha & Kirsty have been super friendly, professional and great to serve us."
• "We had the cocktail masterclass yesterday with Max and he was absolutely amazing!"
• "Yesterday we were served by Lucy who looked after us really well."
• "Erin was amazing so polite care giving so helpful with the choices made the experience 10x better."
• "The staff Felix and Liberty were so helpful and went above and beyond."

Cons:

• "Terribly managed branch of S&L."
• "I visited on a whim yesterday for a cocktail, Walked over to the bar to not be greeted, no smile just ignored."
• "They kept getting it wrong first order was not what was ordered 2nd problem the steak was almost raw."
• "The staff and management were rude and disrespectful."
• "Staff don’t seem to know what they are doing, food was not worth the money."
• "Staff were cold and unhelpful.. Everything seemed like an inconvenience or chore for them."
• "Could barely hear my friends talk as the music was so loud. Felt like I was in a Nightclub rather than a restaurant so we ended up leaving."

Atmosphere

Pros:

• "Nice little place to go and eat for the young or old crowds."
• "Very nice atmosphere and good staff."
• "Great atmosphere and service."
• "Lovely atmosphere, staff and cocktails."
• "I love this place, the atmosphere is always a good one especially in the evenings leading into the night."
• "Great atmosphere, always attracts a nice crowd."
• "The atmosphere’s great, too."

Cons:

• "Looks like a wine bar rather than a cosy pub. A lot of high stools to balance on, and very bright."
• "It was ok to pop in for a drink but there was a lack of tables."
• "Music was hideously too loud as there was hardly anyone in."
• "The environment was nice and the staff were so welcoming, my server Jamielee was so lovely, made sure our needs were met."
• "The last straw was, when a couple came in after us was served first."
• "The mains finally came out 1hr20m after ordering and were mediocre at best."
• "We ended up leaving our drinks and going else where."

Food & Drinks

Pros:

• "The cocktails were great."
• "Food was smashing shared the chicken plate tasty and a fab portion."
• "Food and drinks were made to a high quality."
• "Food was lovely, both me and my partner enjoyed bacon cheeseburgers 😋."
• "The food was lovely and we didn’t have any complaints 😁"
• "Our meal was excellent and everybody cleared their plates."
• "The food was delicious."

Cons:

• "Basically overpriced ...menu selection is quite bizarre."
• "They had forgotten to add the key ingredient."
• "The food was clearly microwaved and very poor."
• "Also ordered a chicken breast with salad and was served scruffiest salad and the hardest driest chicken ever."
• "Batter was so hard couldn’t eat it, the side salad is disgusting 🤮."
• "However would strongly NOT recommend the vegan linguine, tasted very strange and made me feel a little ill."
• "My wife’s main course arrived unfinished from the kitchen."