"Excellent service - very attentive and efficient."
"Our waitress Naomi was really friendly and helpful."
"Good service even when very busy."
"Particularly want to single out Lucy who looked after us today for her warmth, humour and exceptional service!"
"The staff were very attentive and the food arrived quickly and everything was delicious!"
"Service was great as well."
Cons:
"Service was pretty bad! Nobody explained the menu to us or how it works."
"Upon arriving we were taken to a table but for 2 people, so I had to say that it was for 4 and we were made to wait at the bar for 20 minutes for a table to be prepared, which wasn’t ideal."
"Service was slow."
"Our waiter was friendly but on the whole the service was poor, we never felt they actually knew what was going on at our table."
"Waiter kept forgetting items; embarrassing to have to keep calling."
"The service absolutely unacceptable."
"Awful service, save your money and go somewhere else."
Ambiance
Pros:
"The ambiance and interior was very nice."
"Beautiful decor and Italian background music which added to the vibe."
"The restaurant is very classy."
"A fancy decor helps build a good atmosphere and nice food."
"The restaurant is beautiful on the inside, really nice vibes and very clean."
"Ambience was lovely."
"The atmosphere was refined yet festive."
Cons:
"The place was 'lively' (foot traffic around our table, too loud for us)."
"Albeit it's quite a noisy restaurant."
"Only issue is where we were sat, we were literally next to two bins from the bar area, which they were open and had flies around coming to us all the time."
"Tables are much too close to each other (next table heard our conversation)!"
"The venue was great and felt very upmarket, the toilets were especially nice but the eating area was very busy without much space."
"Atmosphere was also lacking a bit."
"The service was terrible, not sure if that’s because we were the minority or what."
Value
Pros:
"Quality/price I think it's a good bargain considering it's central London."
"Expensive restaurant but well worth the money for delicious food."
"The food here is... at a very reasonable price."
"The bill was £160 not including the 12.5% service charge. Very reasonable for the food and service we received."
"Not the cheapest but good value for good quality of food."
"Great efficient service and reasonable for central London."
"The price wasn't too bad considering you are in London and the quality of the food."
Cons:
"Found it quite pricey too so expectations were high."
"Extremely overpriced, bill was £500 for 5 of us!"
"The portions are so RIDICULOUSLY tiny and the quality of the food is not mind blowing at all."
"Don't be fooled by the location and the illusion of luxury, it really is a rip off."
"Paying over £100 for food I would expect better quality."
"Felt the prices were good but wine list expensive - no bottles under £30 and up to over £99."
"Food was OK, nothing special and very expensive for the quality you get."
Menu and Cuisine Style
Pros:
"Highly unusual concept of Italian Tapas."
"It’s a tapas style menu with smaller plates to share."
"The menu boasts delectable dishes bursting with flavors that transport your taste buds straight to Italy."
"While many dishes are too big to be authentic cicchetti, but they were cooked well and cheap by London standards."
"I loved concept of the tapas style."
"Food was delicious - Italian style tapas with all your favourite Italian dishes!"
"The food here is authentic Italian fare with good flavours."
Cons:
"Not a big fan of tapas generally so probably not the best choice for us."
"Tables are packed super close together which doesn’t warrant the price tag they have against the food."
"The food was as experienced before, perfectly cooked and designed in smaller sharing portions."
"The salads were limp and uninspiring, and the food arrives as and when they prepare it."
"Food was ok but I was disappointed to find out that they do not serve freshly made pasta."
"The sharing platters allowed for a communal feel."
"They are small portions too so you may need to order extra."