Il Bebo’s Reviews Summary

Food Quality

Pros:

• "Breakfast was delicious and service was excellent." (Review 2)
• "The lychee rose mocktail was absolutely delicious." (Review 3)
• "Had brunch the other day very tasty, staff was very attentive." (Review 4)
• "Our food arrived promptly, with beautiful presentation & cooked to perfection." (Review 5)
• "Moreover, the customer service by Artan was AMAZING, very polite and friendly." (Review 6)
• "Lovely food and atmosphere." (Review 10)
• "We were served by Artan and another female waitress this evening and the waitress was lovely and friendly." (Review 18)

Cons:

• "The portion of fries is enough for one person not 4." (Review 3)
• "I had the spaghetti bolongnaise... it was literally beef mince and spaghetti. No seasoning, peppers, or anything to add flavour." (Review 142)
• "Found a piece of cork in the salad." (Review 124)
• "We ordered a starter a margarita pizza and two pastas. The pastas came 15 mins after the pizza had already arrived." (Review 136)
• "The food is soooooo tasteless horrible … we ordered Pane All Pesto, and two Pollo Carbonara its all tasteless!" (Review 129)
• "The food took roughly an hour to come, we ordered a starter a margarita pizza and two pastas." (Review 135)
• "The food is amazing! Full of taste and great price! The waitress was so friendly and so helpful." (Review 144)

Customer Service

Pros:

• "Big thanks to Artan who looked after us from the moment we step in until we left." (Review 2)
• "Staff and service was excellent!" (Review 3)
• "Manager was lovely. From the minute I walk into any restaurant I’m watching how the staff is." (Review 4)
• "What a vibrant & warm welcome from Artan! Brilliant customer service, such care & attention provided throughout our time." (Review 5)
• "He was really happy, kind and warm, especially with my son. Made the place extra special." (Review 2)
• "Artan and Ava provided excellent customer service and went above and beyond." (Review 8)
• "Staff named Kinga in particular who was extremely friendly and helpful with customizing our meals." (Review 9)

Cons:

• "She had the chance to change my meal when shown it was bacon but was still adamant instead of making sure with the chef." (Review 11)
• "There is no fault of their own, parking round here is tricky." (Review 20)
• "Sadly service is slow (for drinks and food) even with 2 chefs and 3 waiting staff with less than 12 customers in the restaurant." (Review 22)
• "OK breakfast/brunch options, not as good as some of the brunch places close by." (Review 23)
• "The reason for the rating is there was a number of issues with our order." (Review 24)
• "We had to sort of make ourselves known, whilst eating we saw a group of 5 people come in and look around for someone to greet them." (Review 19)
• "They take too long to watch out if you try to get their attention, they get distracted with phone." (Review 130)