Tomo Pizzeria-Restaurant Reviews Summary

Atmosphere

Pros:

• "The atmosphere is friendly, cosy and absolutely relaxing."
• "Its everything you want in a little Italian restaurant. Friendly and welcoming. Cosy with just the right amount of tables for the space."
• "Nice buzzy atmosphere without being too loud, you know, just nice."
• "The atmosphere was perfect for a relaxing date night."
• "We enjoyed the friendly, cosy feel of this restaurant."
• "Nice warm atmosphere in this cosy restaurant."
• "First of all the staff was extremely friendly, the place was very nice and warm."

Cons:

• "Little restaurant with tables next to each other squeezed!"
• "But we sat by the front table near the door and it was uncomfortable and Cold and draughty!"
• "Its small and thus can be noisy."

Service

Pros:

• "Most times we have eaten in the service has been excellent."
• "Service still on the slow side but it got better while food is still amazing."
• "Great staff- very friendly and attentive."
• "The service was fast, efficient, and attentive despite there being a large number of us."
• "Service was attentive and friendly."
• "Service was excellent from start to finish."
• "The staff are always friendly and quick despite how busy it always is."

Cons:

• "Very bad service went as a birthday party after an hour and half we were still eating and was asked to leave in 15min."
• "When I visited in person with my partner a while back the service was extremely slow and staff do not always speak the best English and can be hard to understand."
• "On one visit when there was 8 of us, an order was missed or forgotten and took well over an hour to receive the food."
• "One time, there were just two waitresses for a full restaurant and the service was sub par."
• "When ordering the steaks they run out staff rude don't bother if theres more than 3 of you."

Food Quality

Pros:

• "The food is amazing and fantastic value."
• "Absolutely delicious - the sofest, melt in the mouth pasta ever - and sauce to match."
• "The food was just so fresh tasting and it’s obvious that it was homemade, not frozen etc etc."
• "Really good value set menu, with absolutely delicious food and really good size portions."
• "The food is beautiful and fresh."
• "The food is as delicious as it as ever been."
• "The food never ever disappoints!!!"

Cons:

• "Pizza was mediocre."
• "Quality was not great."
• "Gluten free pizza dough obviously shop bought then burnt in house."
• "The Napoletana was slightly too salty."
• "Food was decent but not amazing."
• "After an absurd waiting time of 65 minute finally we had received a raw sradinian pasta without a pinch of salt and a disgusting pizza with a bad taste of rotten pasta dough."
• "I hate leaving bad reviews but this was genuinely the worst pizza I've ever had."

Family-Friendliness

Pros:

• "They cater well for kids with colouring sheets and pencils and have a good number of tables inside that are spaced out enough for social distancing purposes."
• "They can provide children cups upon request, and have a wonderful delicious separate child's menu with a very reasonable pricing."
• "Loved this place! Went with two small kids and the staff were amazing with them, from the waiters to the chefs."
• "Children love the candy at the end!"

Cons:

• "Seating arrangements for a large party are a long table along the side wall - someone will be cornered, and those at opposite ends will be unable to communicate easily."
• "Only downside is, there is no stepfree toilets."

Value

Pros:

• "Nice food, nice service, nice atmosphere, not too insane prices and they have children menu."
• "Really good value set menu, with absolutely delicious food and really good size portions."
• "Prices really reasonable, we had drinks, meals, and desserts and we paid around £20 each!"
• "Fantastic value."
• "Value for money…"

Cons:

• "Ps: chef please change the olives - horrible quality, highly overpriced for 9 pieces."
• "The portions are quite small however this may be justified by the relatively cheap prices."