The Soma Room Reviews Summary

Massage Quality

Pros:

• "The massage itself was amazing."
• "I enjoyed a 1-hour relaxation message with essential oils and heated bed."
• "The massage was perfect - it helped alleviate the pain but didn't leave me feeling too tender the next day."
• "You start the session with a consultation to make sure to have the massage on your main stiff parts of your body."
• "I could feel the knots and tightness in my muscles being released after being in pain for more than a month."
• "After the massage, we felt so fresh, free, energetic and happy."
• "Her hands are amazing!"
• "It's the most relaxed I've been in months."
• "My back is much better post the massage."
• "During the massage she made sure to ask about pressure regularly and concentrated on tighter areas whenever necessary."
• "Both the masseuses I have seen have been very professional, attentive and knowledgeable."
• "Sophie managed to undo years of tightness and knots in just 1 hour."
• "Superb experience all round from Donna."

Cons:

• "Following the massage my forearms started aching and this pain remained for a number of weeks."
• "The treatment was soothing and at times uncomfortable... but frankly I have an injury and I needed some serious intervention."

Therapist Expertise

Pros:

• "Zoe was very knowledgeable and paid attention to the areas that I requested."
• "Every therapist has worked magic."
• "Everton is incredibly intuitive in his approach."
• "Daniel... walked away feeling like my muscles had really been worked through."
• "Ann was extremely professional and I deeply enjoyed my treatment with her."
• "Everton’s professionalism and guidance was more than I had hoped for."
• "You can really tell the difference between a massage and someone who is properly trained."
• "My treatments with Donna and Aurelie really targeted my back pain."
• "Emily struck a perfect balance of professionalism and friendliness."
• "Ann was very thorough and concentrated on the places I said needed the most attention."
• "Natalie was just brilliant, she spent time discussing how I would like the massage tailored and her technique was fantastic."
• "Dan gave an excellent treatment and shared advice on how to ensure I address issues on an ongoing basis."
• "Emily was so sweet and professional that it won’t be my last massage there for sure."
• "Daniel was one of the most informative and clinically prepared persons ever."
• "Sophie Rose is absolutely lovely and the treatment itself was amazing - it was both relaxing and therapeutic."
• "Natalie's thorough knowledge of the structures of the body made it easy to communicate what was going on for me."
• "Sophie was an excellent masseuse, and made me feel very comfortable and gave me great tips to deal with a strain in my calf."

Cons:

• None mentioned.

Customer Service

Pros:

• "I was greeted with so much warmth and hospitality by Ann when I walked in."
• "The staff were also great to recommend some lovely local places to eat nearby."
• "Donna, the Clinic Manager, was very responsive and provided recommendations and guidance for my visit."
• "Everyone in the team was incredibly friendly and helpful."
• "The Soma Room hire knowledgeable and experienced staff and often follow up with an email of exercises if they feel it’s appropriate."
• "The staff is so lovely, professional, friendly and massages were perfect."
• "Just getting into the salon was relaxing."

Cons:

• None mentioned.

Ambiance and Cleanliness

Pros:

• "The environment was so relaxing and very clean."
• "Soft, soothing music played in the background, creating a peaceful atmosphere."
• "The ambiance of the business was so calming and made me feel at ease."
• "The interior setting had a domestic feel and smelt lovely, clean, and fresh."
• "They have a pregnancy massage table so you can lay on your tummy which is a massive perk."
• "The room was perfectly set up for relaxation with music, dim lighting, and comfortable temperature."
• "I was also impressed with the Covid measures they have in place."

Cons:

• "Only issue is that if you get a room at the front of the building, you can hear the noise from the street which slightly disrupts the peace."

Value for Money

Pros:

• "The price is so reasonable for the service you receive."
• "Definitely worth every penny for such a high level of service."
• "Good value for money, especially in London."
• "I found the pricing to be fair and worth the outcome."
• "They offer great value with their bundle deals."
• "The best value I have found in the city."

Cons:

• "It's not the cheapest, but you get what you pay for and this was worth every penny."

Location and Accessibility

Pros:

• "The location is so convenient, right in the heart of London but on a quiet street."
• "Easy to find location, which is tranquil despite being in the middle of the city."
• "The clinic is perfectly located near the station."
• "Love the convenience of the location."
• "It's easily accessible by public transportation."
• "Perfectly situated for some post-massage relaxation in the nearby parks."

Cons:

• "Only downside is the clinic is on the first floor, so accessibility might be an issue for some."
• "Finding parking nearby can be a bit of a hassle."

Appointment Availability

Pros:

• "I was able to book a last-minute appointment which was fantastic."
• "They have good availability throughout the week which is really convenient."
• "Appointments are also available late which is perfect for after work."
• "The online booking system is easy to use and I could choose my therapist."
• "You can book appointments online which is very convenient."
• "Had no problems getting an appointment time that suited me."

Cons:

• "The only downside is that it's hard to get an appointment because they are so good!"
• "Sometimes it can be difficult to find a slot with your preferred therapist as they get booked up quickly."