Manual Therapy Reviews Summary

Therapist Expertise and Professionalism

Pros:

• "Toni was instantly welcoming and professional, putting me at ease about the treatment."
• "Jennifer and Toni are real experts, fully understanding how to help with severe muscle pains."
• "I am so happy with the massage treatment, Zeynep was an amazing therapist, very friendly and made me feel at ease."
• "The treatment I received from Anita was excellent, she was very friendly, professional and knowledgeable."
• "Alexandra was recommended to me for my lower back pain, and her treatment has helped me regain mobility."
• "Demet is careful, patient, knowledgeable, strong, and has a calming manner."

Cons:

• "Received the incorrect treatment, which was a simple misunderstanding, but was left with the bill."

Massage Effectiveness

Pros:

• "Toni's massage significantly reduced the swelling in my right ankle."
• "Great first treatment from Toni, quickly got to the root of my problems."
• "Anita did a fantastic job by relaxing my muscles, and I saw the results immediately."
• "Karolina's cupping technique felt very nice, and I feel amazing after the massage."
• "Demet's lymphatic massage has made all the difference, the swelling had come down significantly."
• "Justyna, the skilled massage therapist, made sure that I was comfortable and relaxed."

Cons:

• "I do have pain in my lower back today, which is the day after the massage with Demet."

Customer Service and Environment

Pros:

• "Alexandra made me feel relaxed and comfortable before the session with her warm smile."
• "The room was lovely and comfortable, and welcoming, and Alexandra really took note of my needs."
• "The entire place including the treatment room was extremely nice and clean."
• "The rooms and setting are lovely, and Demet was very friendly."
• "Great treatment received from Jamie at a central Richmond location, very convenient."
• "The venue was like a small office cupboard but the massage itself was great."

Cons:

• "Had a booking for a late evening massage, the reception was closed and not picking up the phone so I had no way of accessing the building."