Arcade Food Hall & Bar Battersea Power Station Reviews Summary

Food Quality and Variety

Pros:

• "We had such an amazing time here. Great diversity of cuisine wonderful flavours that are actually pretty authentic."
• "Our meal at arcade was amazing!"
• "Good food, good atmosphere."
• "The food was amazing, the place great, clean and with a good playlist of music."
• "The food hall boasts an impressive range of global cuisines, from fiery stir-fries to authentic Italian gelato, and everything in between."
• "Manna burgers are quite simply the best I have ever tasted all over the world."
• "The best part is the vibe there, and we can order food and drink from the menus including all the food from each stand at the table, which is super convenient!"
• "Lovely concept and really liked being able to order a range of food."
• "Ideal if you just want to try different dishes."
• "Service was timely & food was good."
• "The food is yummy."
• "Overall the place was quite tasty."
• "The food was lovely and served very quickly."
• "Nepali Chicken mo mo were my favourite and the portion size was decent."
• "Lovely mix of people. Good selection of food."
• "We had a range of burgers, sushi, fish burgers and wraps for our group on 20+ today including kids."

Cons:

• "Overpriced tiny positions which you only find out after ordering."
• "TINY portions."
• "12% service charge when there isn't actually any service."
• "Some of the food was very slow to arrive."
• "The actual food was fairly average in taste."
• "Just go to a normal restaurant. Which you can do for the same price."
• "The quality of the food would probably be ok if items came out at the same time."
• "Some food portions were smaller than expected."
• "Both were very disappointing and overpriced."
• "The flavour was OK, nothing special."
• "The char siu pork was more on the fatty side."
• "The Bombay Spiced Potatoes were the most miserable potatoes I've had in a long time."
• "The food seemed to be loosely inspired by the cuisine of the category it belonged to but does not possess the authenticity or distinct flavors."
• "Some of our parties' food took 15 minutes to come by the time some came in 5 minutes."
• "The gelato... although the option of flavors was quite limited."
• "Food was decent but everything is SO overpriced."
• "Some dishes could have had bigger size of the portions."
• "Cocktails and beer could be bigger too."
• "Food was good but the experience not so the same."
• "The spicy tots were super tasty as were the samosas. My only gripe is that they were quite pricey."
• "Terrible food. Anyone that knows authentic world cuisine will not be happy with this airport terminal food."
• "Food was INSANELY overly salty on 60% of the dishes we all had."
• "Overpriced, poor quality food."
• "The food was awful maybe even mediocre at best."

Service and Atmosphere

Pros:

• "The staff here were really wonderful."
• "Thank you for looking after us!! Will definitely be coming back :)"
• "The servers were polite and were trying their best."
• "Had a great time to top up my first visit to Battersea Power station."
• "Staff were friendly."
• "Staff are super friendly and attentive bringing it all to you!!"
• "Efficient QR code self-ordering and pay."
• "The food came super quick!"
• "I came to Battersea Power Station at the Arcade to eat with my girlfriend, the food was amazing."
• "Excellent service. Very friendly and attentive staff."
• "The staff here are amazing, Juma who attended our table has been brilliant at taking care of us."
• "An absolute credit to this place!"

Cons:

• "ZERO service."
• "Arrival of the food was a bit random."
• "The atmosphere was a bit rubbish."
• "Thiago actually tried and made things right and is the reason this is 2* not 1*."
• "Service was awful."
• "The mandatory service charge is added that you cannot remove."
• "Very difficult to get staff attention when you need them."
• "Just go to a normal restaurant."
• "If you have any issues with the food it won't get sorted cause no one is interested."
• "The online ordering system is not great when you have a group of 7 other than it keeps the bills separate."
• "You all need a phone or you cannot order."
• "First, you have to queue for 20 minutes even though there are enough clean tables to accommodate the whole queue."
• "Ordering is a pain itself, only through the website and you have to register as if you're buying a car."
• "Service is bad, really bad."
• "The only good thing about this place was Dylan. This place is absolutely awful."

Ordering Process

Pros:

• "Efficient QR code self-ordering and pay."
• "The food came super quick!"
• "I came to Battersea Power Station at the Arcade to eat with my girlfriend, the food was amazing."
• "It’s a great concept and easy to order food to the table using the qr codes."
• "App based ordering worked well."
• "We ordered Thai, Japanese, and Nepalese food where they were are acceptable especially for a food hall."
• "You order from your table - the menu gives you a litany of cuisines to choose from."
• "Good idea in concept (you order from your table on the website)."
• "Really nice venue."
• "The whole place had a great vibe."