Comptoir Libanais Reviews Summary

Food Quality and Taste

Pros:

• "Great quality food. Very tasty and made perfect."
• "The food was incredible. Never tried Lebanese cuisine before but if the main meals are as good as the breakfasts then I may convert."
• "Really recommend the spiced Lebanese hot chocolate! We shared a mezzo platter for one which came with three 'dips' and bread, and this lamb open wrap served with potatoes, this was my favourite!"
• "The hummus was perfection, the grilled chicken taouk was amazing as well.. the orange blossom mouhalabia was beautiful and very tasty."
• "Simply delicious! Everything was fresh, warm and finger licking delicious."
• "The food here is fresh tasty and absolutely delicious!"
• "Super tasty food that also came out really quickly."
• "The food was amazing and served quickly."

Cons:

• "While the main meals were delicious, my order took forever."
• "The food in this one was very bland. When the bill came they had added £1 (without our consent) for the Moroccan earthquake fund."
• "Beautiful decor, food not great, grumpy manager serving customers. Sad to say their lentil soup was not good."
• "The appetizers were good, the main course (steak skewer) was very hard and took forever."
• "The chicken in the wrap was dry and so was the lamb kibbeh. None of the meat is grilled to order."
• "Ordered a dish that was cold and came out in less than 2 mins. It was reheated in the oven/microwave."
• "The food was not good to us. We ordered mix grill 2/10. Mix cold mezza 3/10."
• "The food was new and interesting to me. The server forget our drinks, and didn't bring the check until we were annoyed."

Service and Staff

Pros:

• "Service was very friendly."
• "Friendly staff, quick service and very reasonably priced food with good kids options."
• "Best guy there was the bartender, he was the only one paying any attention and made some great mojitos!"
• "I was welcomed back by Ryan, my server who went above and beyond."
• "Our waiter Daniel was just great! Very helpful, very friendly and had the best recommendations."
• "Stopped in for a light dinner... Food came out quick and was great. Spices were on point."
• "The staff was so kind to me and helped me order as this was my first time in years in London."
• "The space is nice with bright tiles and retro posters. The kebab wrap was nice comes with hummus, salad and pickles."

Cons:

• "Food and drink were great, took 2+ hours to get served our meal and they still tried to charge a service fee!"
• "Unfortunately after a good start, the service got slower and slower. Nice waiters, but they were disorganised."
• "I have been to several different branches of CL...the service was less than impressive."
• "We sat outside and were supposed to order via the app, but after several attempts it didn't work."
• "It took asking 3x one of which was completely ignored and rudely disregarded by the manager. Portion sizes are acceptable to say the least."
• "The food was ok, could have been better. The lemonade was awful, we couldn’t drink it. The service was a catastrophe."
• "Had to ask for the bill three times but they never brought it to us. We had to get up and physically go to their station to get the bill."
• "We waited an hour and a half after ordering for our mains to arrive. We couldn't get the attention of the waiting staff."

Ambiance and Decor

Pros:

• "The restaurant itself was very vibrant and full of colour inside. Very welcoming and authentic."
• "Beautiful decor, tasty food, friendly staff."
• "The restaurant had great Lebanese food with authentic taste... Very colourful and fun decorated restaurant."
• "Beautifully decorated restaurant. The place was nicely done. Inside was just so vibrant."
• "The restaurant is warm and cosy. Each table, wall and corner is perfect in detail."
• "This was around the corner from hotel and it’s very inviting outside- colorful and bright!"
• "Vibrantly Colorful like the Food! Excellent and Fast!"
• "The space is a nice with bright tiles and retro posters."

Cons:

• "Only let down by a lack of music playing which made the ambiance a little too quiet."
• "We were seated outside, as it was a lovely evening. Due to where we were seated, we had to order via their app - which worked well. A service fee was added to our bill, which was rather strange."
• "The food was ok, the initial service was a little slow although the food arrived quickly once ordered."
• "Nice decoration and supposed to be easy and quick bite. The food not great and service is cold and passive."