Address: 225 Balham High Rd, London, SW17 7BQ, United Kingdom
Phone: +442036514824
Rating: 4.4
based on 152 reviews.
Customer Service
Pros:
"The customer service was outstanding."
"They went above and beyond to help me find the perfect item."
"Service made me feel like I'm in Lebanon despite the fact that she is from Egypt 😁."
"The customer service is amazing."
"His level of service made our experience much better."
"Service is great compared to most places in London."
"Service was absolutely tops!"
"The staff are so lovely, understanding and accommodating."
"Ramy was an amazing host and looked after us all extremely well."
"Great customer service and effort from Mohammed mohammed."
"The owners are so accommodating and friendly."
"The service which they are providing is so friendly and kind."
"The staff are very hospitable."
"Very friendly & helpful staff."
"The staff was nice and friendly."
"Amazing place with very stylish design, the staff were very friendly and welcoming."
"Good manners amongst staff very polite."
"Very friendly and welcoming staff."
Cons:
"The service was slow."
"The service was on point, very attentive."
"The server didn't understand our order and we had to go through it 3 times."
"Untrained stressed rude staff!"
"The staff were rude and did not care."
"Terrible service took over an hour for us to get our food."
"The worst service ever."
"Terrible service from the two women, employees barely speak English."
"Customer service was very blunt and unwelcoming."
"Customer service is horrendous!"
"People working there no clue about the menu, severe language barrier, not helpful."
"The service was terrible and the food equally."
"Rude and unprofessional staff."
"It took ages to be served."
"Service charge is mandatory, but the service awful."
Food Quality
Pros:
"The taste of the food was exactly what I was looking for."
"Really good food. The meat was cooked well."
"Wonderful amazing food! I am on a boring vegan diet and I didn’t expect the food to be so nice."
"The food was AMAZING & DELICIOUS."
"Amazing delicious food better than Michelin star restaurant."
"The food was lovely the waitress was very friendly."
"Excellent Lebanese restaurant with delicious and juicy lamb koftas."
"That's a very good place to have lunch excellent friendly service."
"Great place, very tasty, large portions, good prices."
"Frozen Blueberry and Frozen Raspberry £22 Last smoke before lockdown."
"Thoroughly enjoyed visit to Lebanese Garden. Cheerful, polite, friendly and prompt service. Enjoyed the food. Tasty."
"One the great Lebanese restaurant in London, great variety of delicious starters, main meals and desserts."
"The food, ambience, service, and clean atmosphere was a true winner."
"Had dinner here, absolutely outstanding food!"
"Food was absolutely amazing!! Specially the garlic sauce."
"I love my time at this restaurant!! There is a friendly atmosphere there and the staff are so lovely."
"Great food with great service! The food portions are very good with a variety of delicious starters, main meals and desserts."
"Had a wonderful evening at Lebanese Garden Lounge, staff were very professional and attentive. Food was great."
"Absolutely amazing! The food was delicious, juicy, full of flavours."
"Best Lebanese food and delicious deserts Loved the starters too Big portions 🤩😋 Very cozy and comfortable place."
Cons:
"I ordered salmon and it arrived burnt shrivelled and stiff."
"It tasted really good but could not hide the fact that I am getting ripped off."
"Worst and the last experience. Chicken wraps and my partner took a bite and almost choked on bread bag closing clip."
"Was ok, food was pretty average, the sharwama meat, the Lebanese garden and starters were all pretty nice, but mixed grill and other stuff we ordered was below average."
"The vibe was really poor from when the server didn't understand our order."
"One of the staff was so rude to me cause he took my 1 bill in 2 separate transactions."
"Stopped going here in December because of rude staff members who approach you in an ill mannered way."
"The food was a 1, no exercise of flavour or correct portions."
"The chicken had a long hair on it. Manager offered replacement and apologised."
"The food was like warm. Carrot cake was so hard it needed a knife to cut it."
"The food was very disappointing."
"The food is great and so is the shisha. Prices are reasonable and you get good sized portions."
"The lamb way too tough, and the rice not great. I've had Lebanese over the years and this is not anywhere near on par."
"I ordered a chicken grilled breast with rice and the chicken wasn’t cooked."
"The food was a disappointment I ordered a sirloin steak medium, and received a cold dry piece of meat."
"The food is really delicious and the restaurant decorated very nice!"
"The food was absolutely amazing !! Specially the garlic sauce."
Ambience and Atmosphere
Pros:
"What a beautiful place, clean with pool and a terrace where you can smoke shisha."
"The atmosphere is good and they even have a pool table."
"The interior was really nice and the staff were very welcoming."
"The atomsphere was nice, they have a pool table, a shisha area right outside, and lots of space."
"The atmosphere is nice and friendly."
"The location of the restaurant makes it really good for any gatherings."
"Really nice restaurant. Great food and amazing ambiance."
Cons:
"I asked to be seated in the warm area as there were not many customers. There was a light breeze coming in, which was not great."
"They don't even provide tap water which even sounds illegal."
"Venue is a real problem. Zero atmosphere. Also, it was too bright."
"The restaurant was also cold."
"The atmosphere it's good they let you bring your own alcohol to consume, the food was a disappointment."
"The (gents) toilets are dirty, walls stained with old water marks."
"It's not a nice environment, very cold and bright and smells of the shisa in the conservatory area."
"The atmosphere was not acceptable. No acknowledgement on entering the restaurant."
Value for Money
Pros:
"Great place, very tasty, large portions, good prices."
"Went there for the very first time, over all ambience is good, restaurant staff is very friendly and polite."
"Thoroughly enjoyed visit to Lebanese Garden. Cheerful, polite, friendly and prompt service. Enjoyed the food. Tasty. Good portions and reasonably priced."
"One the great Lebanese restaurant in London, great variety of delicious starters, main meals and desserts. Also has Shisha terrace with large selection of flavours. Restaurant is in good location, easy to find, very affordable, cosy and relaxing, family friendly."
"The food is great and so is the shisha. Prices are reasonable and you get good sized portions."
"Great food with great service! The food portions are very good with a variety of delicious starters, main meals and desserts."
Cons:
"It tasted really good but could not hide the fact that I am getting ripped off. Once the waitress came to collect plates, I asked 'This is the first time I have seen just 3 types of meat for a mix grill'."
"Pretty pricey (nearly £120 for my family of 4) for average food."
"The food took forever, the staff were rude and did not care."
"The worst service ever. Waited more then an hour for the food."
"Had to ask for glasses for the BYOB wine 3 times. Had to ask at the bar finally."
"Food and atmosphere was nice, but prices are far too expensive."