Mr Fish London Reviews Summary

Food Quality

Pros:

• "Fantastic food, super friendly staff in clean and pleasant uniforms."
• "Fish cooked fresh and lovely. Large freshly cooked chips."
• "Fantastic fish and chips, good portions and not at all greasy."
• "Perfect cod, flavoursome batter, and absolutely brilliant chips, full of character."
• "The food was good, the chips home made, one of the best I eat in a restaurant, the fish was very nice."
• "They have the besttttttttttttt fish and chips in whole london..food was freshly cooked and so delicious."
• "The fish is fried with care and high quality. Great taste, crunchy on the outside, soft on the inside, and clean fish without thorns."

Cons:

• "Now food is disappointing ordered fish and chips lacks flavour burger was falling apart and prices on another level."
• "The chips were also very dry."
• "However last night we had Haddock and chips times 2 and it was totally dry. I think it was well overcooked."
• "Ordered grilled salmon and a salad, dessert via delivery for 22£. Salmon was super dry Lila Sahara desert."
• "The fish was soggy, half of the chips were hard crispy bits and the other half were dry."
• "The buffalo chicken wings our horrible!"
• "Avoid the nuggets. Avoid the calamari it's stale. Avoid the burgers."

Service

Pros:

• "The staff are generally very nice and friendly and always happy to help."
• "The customer service was so amazing. Jaya was so friendly and chatty."
• "The staff always very friendly and professional."
• "The service at Mr. Fish is friendly and efficient."
• "A child friendly place where the staff are attentive providing a speedy service."
• "Front of house staff were polite, kind and informative."
• "Staff were very friendly and helpful and the restaurant was very clean."

Cons:

• "The waitress was extremely slow all she went on about is how she's got 5 kids and live in Richmond."
• "Highly unprofessional individuals appointed as manager who have zero knowledge of customer service."
• "They treat like a criminal. You pay upfront in a restaurant."
• "Staff service no smiles nor friendly."
• "Staff not very attentive and it was not busy."
• "Total lack of customer service they do not really listen to the customer."
• "Poor service with one waiter who swore at me and raised his voice to shout and used foul language when not needed."

Price and Value

Pros:

• "By far the best in the area. Reasonable prices."
• "Visited this establishment today for their lunch deal. A very attractive price at £6.95 for a generous portion of chips, cod and a sauce of choice."
• "Great quality fish and chips and fair value prices for London."
• "Also the portions sizes are quite big, great value!"
• "Great quality & good prices for generous portions."
• "By far my favourite fish and chips in London and the best price."
• "Good food, good staff and fair prices 👌🏼"

Cons:

• "Really Expensive and they charge 50p for a tub of sauce!"
• "The portion size was big but definitely not worth the price."
• "I know things are expensive but this is taking the mick."
• "The fried cod was good even though its over priced at over £15 for having it eat in, the sole had no taste."
• "Also £10.95 is not cheap for a relatively small portion."
• "This was rather expensive but they did deliver a pretty large fish so fair enough."
• "The price is luxury but the quality of the frozen food and not that of the sea is a big disappointment."

Ambiance and Cleanliness

Pros:

• "Very clean and the decor is appealing."
• "Place looking really good, very welcoming dining area nice and quiet."
• "Seating area is clean and new and the take away counter always seem busy with locals and delivery drivers."
• "The place is all decorated with blue furnitures and makes the customer think about the seaside."
• "Decor like the seaside beautiful."
• "Staff friendly clean restaurant."
• "The premises was very clean and tidy and the seating comfortable."

Cons:

• "High steps so not really suitable for disabled access."
• "Only drawback is 2 steps at front entrance so limits potential for wheelchair users or those with mobility issues."
• "I really hope they get wheelchairs entrance soon!!! them steps are quite difficult."
• "The toilet facilities were awful."
• "They put it in plastic bags which makes all the food damp, plus there's a ridiculous toilet policy that means only restaurant customers can use it."
• "Didn't have a great experience here but nothing awful - ordering was a little awkward as the menu is behind the staff on screens which change and move."
• "We eat the fish and chips DRY without sauces !!! No Forks No knifes No tissue!!!"

Ordering and Delivery

Pros:

• "They also offer a home delivery service to local community."
• "Ordered the spicy large grilled cod with a side of mushy peas via their online click and collect service."
• "Our order was correct and the staff were nice, and they accepted card payment which was helpful!"
• "Good work by Deliveroo as well, the meal uplifted my soul."
• "Enjoy English fish and chips - and halal status. Spacious and comfortable restaurant."
• "Definitely worth a visit if you're in the #queenspark, #kilburn, #kilburnpark area."
• "Just across the road from Queen's Park tube station. Well worth a visit."

Cons:

• "Good food, however, for a sit down restaurant with restaurant prices, the moment you order you have pay."
• "Ordered the spicy large grilled cod with a side of mushy peas via their online click and collect service. Turned up to the store at the recommended time to find out they didn't even acknowledge my order."
• "GOT SICK AFTER EATING HERE AS THE WORKERS LOOKED SICK PLEASE BE CAREFUL PEOPLE STANDARDS HAVE SERIOUSLY DROPPED IN THIS PLACE."
• "I ordered the cod fish and and a plaice large the cod fish came and it looked like actually leftovers."
• "It’s alright. But just alright. I ordered on Deliveroo I got a very greasy piece of battered cod with some equally greasy chips."
• "It was a pretty uncomfortable experience deciding what to order as we were trying to figure out if they sold sausages etc."
• "THE WORST PART WAS THAT THE KITCHEN STAFF PICKED UP THE SAUSAGE WITH HIS DIRTY HANDS AFTER HAVING TOUCHED MULTIPLE SURFACES IN THE BACK KITCHEN WITHOUT HAVING WASHED THEM!"