The Squirrel Reviews Summary

Food Quality

Pros:

• "Food was delicious and generous portion sizes!"
• "They made all my food dairy free and then even made a dairy free mash."
• "We all had a great Christmas lunch, the very friendly staff couldn’t do enough for us."
• "The food was lovely and the staff were so welcoming, friendly and accommodating to our needs and requirements."
• "Vegan pizzas available and vegan pudding."
• "The carvery was absolutely fantastic, lovely greeting by the chef think they called him Sam who carved the meat professional, Yorkshire puddings and all dishes where full of beautiful vegetables, potatoes stuffing gravy and sauces."
• "The food was beautiful and perfectly made."

Cons:

• "The food was disgusting barley even edible but no staff to complain to."
• "The Roast potatoes were too firm and were quite pale the slice of roast beef I was given wasn't even enough to for a Child."
• "Food was appalling, my partner ordered the halloumi wrap, when it came we thought it was fish it was so bad."
• "The food was bland, roasties were hard and undercooked."
• "The pizza lacked flavour."
• "The worst carvery vegetables I have ever tasted. Hard Cauliflower, sprouts and sweetcorn. Cold roast potatoes."
• "The chicken on their burgers was like a brick and very well over cooked and chewy and dripping with fat."

Service

Pros:

• "Wonderful atmosphere and will definitely be visiting again."
• "The staff were friendly and helpful."
• "The gentleman who greeted me was Tony he was an absolute superstar."
• "Service was prompt and courteous."
• "Tony was amazing. He couldn't do enough to make sure our visit was 5*."
• "Staff were very helpful and happy."
• "Made to feel welcome from the start and not feel rushed as we stayed almost 2 1/2 hours."

Cons:

• "Tables were so sticky."
• "Service wasn't great considering it was quiet no condiments offered and trying to get waiters attention proved quite difficult."
• "Staff were prioritising deliveries. No apology for keeping us waiting."
• "Honestly.......... I got very disappointed by quality of food you get served in this establishment."
• "Hygiene standard wasn't clean of sticky tables and toilets was disgusted."
• "Waited 15mins to be served at the Bar."
• "Service was only OK."

Cleanliness

Pros:

• "The place was clean, albeit a bit dark inside during the day."
• "They were very busy but the restaurant area, bar and toilets were all clean and hygienic."
• "Place was clean."

Cons:

• "The car park was very untidy with a good amount of litter & garbage everywhere -neglected-."
• "Rough around the edges and the middle. Needs a good clean."
• "There was also a mouldy pill sat on the window no idea how long it has been there to go mouldy, but it shows they do not clean thoroughly or often."
• "The rest was just ok, sticky tables and dirty toilets."
• "The outside area, was shabby, litter bin stuffed to top and needed changing."
• "The entrance was dirty and unkempt, stinking of stale cigarettes."
• "Dirty uncleared tables everywhere, people walking out by the minute."

Value

Pros:

• "Not a big complaint the 2 meals plus drinks were only about £32 so what do you get for that these days ??"
• "All for a reasonable price."
• "And the price is excellent. Comparing to Malta prices it was very cheap."

Cons:

• "Used to be lovely we would come for a treat. Now... All in all very sad to say that a favoured place for a meal out is now on the will not visit again list."
• "Very poor service. We are now in January 2023 still not received the vouchers."
• "Drinks seem a bit on the expensive side though."
• "If I'm being honest it really wasn't a great meal at all, seemed very understaffed and very expensive for the quality of food, burgers obviously frozen and very pale and chips were quiet soggy and not very hot."
• "Visited the Squirrel once again today (Sunday 25th June), we have only visited on weekdays before. We had a look at the menu and chose the traditional carvery priced at £7.99 each. Having paid and returned to our table, it became readily apparent that we had been overcharged on the carveries to the tune of £3.50 each."
• "They had the nerve to put the prices up last week very disappointing."
• "It's put me off not going again 😣."