Slug & Lettuce - Blackpool Reviews Summary

Menu Options and Food Quality

Pros:

• "tasty sandwiches, cakes, dessert, scones, & our mocktails were very nice too."
• "The food was so good and the drinks just kept flowing the whole 2 hours."
• "Both meals were cooked to perfection 😋"
• "The food was super and would recommend this option for anyone who needs gluten free food."
• "The food was lovely and the drink options easily beat most brunches out there."
• "Also thank you to the chef to such an amazing food experience."
• "The food is great and the cocktails are fantastic."
• "The food was cooked brilliantly and staff were very friendly."

Cons:

• "The burger buns were dry, filled with dry cooked chicken, a small amount of mayo and lettace."
• "one of our party had a dead wasp in her food."
• "I had ordered a sirloin steak and chips, it was thee worst steak I’ve ever had very chewy, very fatty."
• "Only small criticism's would be that the pancakes did not contain fresh strawberries as specified."
• "Nicely done out, great selection of drinks. We got the chicken platter and wasn't impressed."
• "The peas was hard so they had obviously been microwaved, I had ten chips."
• "Pre booked and placed order and paid a £50 deposit ..only to get there and they have no idea of our order."
• "Just had a meal in here i ordered hand battered fish finger butty it came out with 4 bog standard fish fingers."

Staff and Service

Pros:

• "Staff were very friendly & welcoming, couldn't do enough."
• "The staff remained professional and couldn't do enough for us!"
• "Ashleigh was an amazing host and was very attentive."
• "Thank you so much to Katie for making our bottomless brunch brilliant."
• "Genuinely amazing first time in was served by Baby Nath and Alice and both treated us so well."
• "Amazing staff. Amazing food / drinks. Loved the personality of chloe, alicia and Katie."
• "Service was fab. And day I was leaving for home they went above and beyond."
• "Alice and Ashley served us for our bottomless brunch. Informed us on the new menu, and it was STUNNING."

Cons:

• "Manager was very unhelpful after problems with online booking. Actually almost hit one of the party of girls."
• "Manager Katie was very aggressive and unhelpful and when we pointed this out she had security remove us without reason."
• "Despite the positives, the service was extremely slow. We didn't receive our first drink until 45 minutes into our 2-hour booking time."
• "Each time we ordered drinks these were staggered in delivery and at times we were left 20-30 minutes waiting for a drink."
• "The waitress came over and blamed the uncooked chicken on ‘THE SAUCE’. Awful experience and awful food!"
• "Empty pub, dirty tables. Counted maximum of 6 people sat at table (including us) took 40 minutes to have our pina coladas."
• "Attended while on a weekend away, food was not cooked properly, 3/4 of us were unwell with sickness etc.."
• "Absolutely awful service, who knew shouting at a table would be acceptable in a job?"

Ambiance and Atmosphere

Pros:

• "Really relaxed setting with background music, we was sat in a Bird cage type booth, decorated with lot's of flowers & ivy, beautiful setting."
• "Atmosphere was amazing with lots of people enjoying their afternoon."
• "Bar staff and serving staff were brilliant. The Cocktails made were perfect."
• "Great bottomless brunch. The atmosphere was exciting and we all got bunny ears."
• "Here on a Saturday night they played good music and the cocktails were 2 for 1."
• "It’s one of my favourite spots to eat in Blackpool. The music is a bit too loud for me."
• "We came on Saturday night and had an excellent experience. Social distancing and Covid 19 precautions taken really seriously."
• "Extremely pleasant aesthetic inside and out, professional staff who are friendly and polite."

Cons:

• "The only thing to note is that before 6/7pm (on a Friday for us) the atmosphere was rather mellow."
• "Went in and looks nice but we ordered 2 strawberry woo woos and they looked like 2 glasses of cranberry juice, in a warm glass."
• "Went her yesterday it was empty, it smelt of stale beer, even though it was empty the tables in the window had dirty glasses."
• "Called in at 8.45 p.m Bank Holiday Mon, was refused entry due to no online booking and said it was full."
• "Absolutely disgusting. Got food poisoning back in October and they all keep shoving me off and hiding that its happened."
• "Dreadful experience, was shown to a table and was then ignored for 30 minutes, eventually walked out and still nobody noticed!"
• "Very poor customer service. Tried several times to book a table over the phone."
• "Expensive over the bar prices and then let you know you've outstayed your welcome by slapping a reserved marker on your table."