Shaam nights restaurant Reviews Summary

Food Quality

Pros:

• "Mixed platter for two is delicious and great value for money."
• "Very tasty Syrian food."
• "The lamb kabsa and lamb shank is delicious."
• "Outstanding mediterranean cuisine food, hummus was tenten, koftas were tasty, lamb cubes were one of the best i’ve had, rice was lovely."
• "Such a delicious food, had lamb moussaka Syrian way, lovely tender meat, lamb meatballs, delicious and lentil soup which was just what I was hoping to be."
• "The food was delicious and amazing value."
• "The food at Shaam Nights is simply incredible."

Cons:

• "The food was mediocre, the prices were high."
• "The meat...the meat stank! The meat was old it was not fresh."
• "However the food is below average."
• "Received a day a old shawarma reheated dry n crispy."
• "The food is just terrible. Size of meals is not enough and the taste definitely does not encourage me to reorder."
• "Mix grill was a waste of money it was not in good taste."
• "The food was below par as well and lacked any flavour."

Service

Pros:

• "The staff were generally helpful however one of the male waiters literally stank of B.O."
• "Alisha who was very friendly and attentive!"
• "Highly recommend this place! The food was delicious and the owner Mr Adam ensured the service was spot on."
• "The staff is friendly, professional, and top-notch."
• "The staff was very helpful and friendly."
• "Service was great as they accomadated for my 3 week old son is his carry cot pram."
• "Staff were super friendly, food came quick and tasted amazing!"

Cons:

• "Staff were not great and didn't seem to know what they were doing."
• "Not a smile from waiters."
• "The service is terrible. Forgot the 2nd orange juice which didn’t taste ‘fresh’."
• "Very long wait for service. Even longer wait for the food."
• "Staff was too late to respond(not all)."
• "However they gave us 1 dish wrong, and rather than seeing there was an error on their side, they tried to fault us first for ordering incorrectly."
• "Not only was the manager arrogant he was extremely defensive and rude and classed the call as a scam."

Payment Method

Pros:

• "They take only cash so keep some or get some from nearby atm."
• "We were even treated to a complimentary tea/coffee after we had paid which was a nice way to finish a lovely evening."
• "Very sensible prices, bring cash with u."

Cons:

• "Very expensive for what we had. No alcohol served and it's cash only."
• "But they should have kept card machine. They are taking cash only!!"
• "£130 bill - told CASH ONLY accepted on presentation!! Makes one think about taxation."
• "They only accept cash which is not very convenient for such a big restaurant."
• "It’s a shame they take cash only and prices are slightly on the steep side."
• "Also cash only so had to go cash point twice."
• "Cash only businesses in the UK always raise an eyebrow for me."

Ambience

Pros:

• "The interior is nice, makes you feel like you are abroad."
• "The atmosphere is very family friendly and the decor is distinctly Islamic."
• "The design of the restaurant is very good and once you’ve entered it you feel that you’re outside Cardiff which is great feeling."
• "The restaurant itself is both beautiful and clean."
• "The restaurant decor is beautiful too."
• "The restaurant interior is dripping in culture and opulence which transports you to the Middle-East."
• "The restaurant is beautifully decorated in an arab style, the atmosphere was lovely, really relaxed."

Cons:

• "The toilet needs attention."
• "A few workers are working, we went on Saturday and it was empty and the table we had food on and they didn't clean it even after an hour."
• "Decoration seemed dated but area was clean."
• "The ambience and decor is, an acquired taste."
• "The inside of the restaurant is very good and the atmosphere was great."
• "However, the interior decor is beautiful, loved the lanterns and 3D details on the walls."
• "The atmosphere is memorable and the service is second to none."