Alsham Restaurant Reviews Summary

Food Quality

Pros:

• "The Mandi Chicken is soooo soft and juicy/tender it will BLOW your MIND!"
• "The food is always perfect, portion sizes are generous."
• "The food is delicious and freshly cooked and served promptly."
• "The food was excellent and very reasonably priced."
• "Grilled meats were Excellent and fresh, but Shawarma was a little dry."
• "The meat was tender well cooked and delicious."
• "The food here was awesome with a vibrant atmosphere."

Cons:

• "I ordered soggy chicken, it was sloppy, the chicken was very stinky."
• "The chicken could have been seasoned a bit better."
• "The tawook was disappointing, dry and a little tough like it had been reheated rather than grilled fresh."
• "Food was satisfactory and on the bland side."
• "The Konafa was cooked in a ton of ghee butter and my stomach was upset all night."
• "Some dishes do justice to the pictures and taste nice such as the chicken biryani and lamb shish, however vegetable Tijeen is like mixed pack of vegetables bought from supermarket brewed up in some broth totally not worth it and doesn't look like the real deal."
• "Pizza base and all the toppings must have been past expiry date and even cheese used was so plasticy."

Service

Pros:

• "The service was very speedy."
• "The young lady serving was absolutely amazing, checkbacks were great and nothing was too much trouble."
• "Lovely restaurant near to the Newcastle Arena stadium, very friendly staff."
• "Authentic food, friendly staff, prompt and considerate service."
• "Staff very friendly and kind, affordable prices."
• "Staff are really friendly and caring for customers, offered complementary coffee."
• "The service is quick, the people are warm and the food is fantastic."

Cons:

• "The waitress was a little bit rude."
• "Called the restaurant and he seemed really bothered about me... Not recommend"
• "The waitress (Boshka) was sweet and welcoming but her English wasn't especially good."
• "It gets really crowded around the peak times and you might have to wait 40 minutes until you get served."
• "Very bad experience... We've been waiting for an hour for our food and another three tables were been served before us even is they arived after us."
• "They took our plates away prematurely during our mains (and before we got dessert) and asked us to move tables."
• "It was not nice to hear the owner agitated asking him why we did not get starters."

Ambiance

Pros:

• "The atmosphere itself wasn't very enticing and gave off the idea of a fast food restaurant."
• "Great atmosphere too."
• "The ambience of the store is very good."
• "They offer a really nice Lebanese atmosphere."
• "The restaurant has a charming, authentic decor with beautiful Middle Eastern furnishings and soft lighting, creating a cozy and intimate ambiance."
• "From the moment you step inside, you're greeted with warm hospitality and a cozy, inviting atmosphere."
• "Atmosphere was unbelievable with the traditional decor and a water fountain in the restaurant which stood out for me."

Cons:

• "The restaurant is not very clean though, which ruins the whole experience of visiting a restaurant to enjoy a meal in a nice environment."
• "The worst place to eat in town...."
• "Never go there unless you are starving and left with nothing else."
• "The only complaint I have is the toilets, the lights switch off automatically so quick."
• "English was a bit of a struggle for the waitress."
• "Nice vibes (we were a bit cold as we were sitting by the often open door in winter but otherwise fine)."
• "Unskilled waiters, prices are crazy expansive."

Value

Pros:

• "The food was excellent and very reasonably priced."
• "Good serving size and excellent value for the money."
• "Affordable price of £3.50 for a meal deal during daytime."
• "The prices were very reasonable and we would happily return."
• "Incredible value for money."
• "The price is good."
• "On top of all this their rates are also very reasonable."

Cons:

• "No cons mentioned regarding value."
• "Very expensive... small portions of food."
• "Prices are crazy expansive."
• "I will never go there again...too much expensive and poor service...."
• "Unskilled waiters, prices are crazy expansive."