Kapadokya Reviews Summary

Service

Pros:

• "Good service from the get go, friendly staff, great service."
• "The staff were friendly and kept asking if everything was ok."
• "Really good service, starters excellent."
• "The team are also BRILLIANT. Very smiley and helpful."
• "Service was friendly, attentive."
• "The service has actually improved - much more responsive than before."
• "The service was top class, attentive and at no point did it feel slow."

Cons:

• "The waiter was behaving with anger for no reason."
• "Worst service by a very rude lady who treated us like dirt."
• "However service was quite slow especially at the start."
• "Waited an hour and 30 minutes for mains."
• "We waited a while and then we were told, in a rude way, to have it by the door next to the sanitization station because the table was needed."
• "Firstly the waitress was very unpleasant and did not speak to us the whole time we were there."
• "Terrible customer service."

Food Quality

Pros:

• "Beautiful meal friendly staff."
• "The food was so good meat was done to perfection."
• "the chicken and the Adana kebab were nice"
• "Food was amazing!"
• "The food was really good and some of the best Turkish food we have had for quite a while."
• "If you like saucy food then the chicken iskender is for you. The lamb was so soft."
• "The mixed grill for two which was very tasty and succulent and a decent portion size."

Cons:

• "Very expensive low quality food."
• "Not friendly at all and food was bland."
• "Hummus was a bit tasteless, lamb cubes skewers was very tough to eat."
• "the lamb pieces and wings were not cooked to my liking and neither was the lamb chop (which had a suspicious smell to it)."
• "I would not recommend this restaurant food overpriced and not enough for the price."
• "Shocking meat was not cooked properly."
• "The calamari - dry, pale, tasteless...."

Atmosphere & Decor

Pros:

• "Great deco and so close to the train station, ideal for a meal before traveling."
• "It's such a lovely restaurant, one of my favourite restaurants now"
• "Decor and cleanliness was excellent."
• "The restaurant and the atmosphere was lovely."
• "Lovely calm atmosphere inside and nice deco."
• "Very cozy atmosphere."
• "Excellent friendly customer service, great atmosphere."

Cons:

• "Good atmosphere but the askandar it's not real askandar."
• "While the restaurant was clean and tidy, the lighting was a little low."
• "Extremely uncomfortable atmosphere and just an awful place to step into."
• "It's sad that locals are being ripped off with bad food and expensive for what it is."
• "Such a shame when the exterior looks really nice."
• "Very rude staff, extremely uncomfortable atmosphere."
• "The food wasn't authentic nor was it served well."

Value

Pros:

• "Good value tasty food with pleasant efficient service."
• "The price was ok and the furniture was good too."
• "Reasonably priced food for what you get."
• "The staff were all very attentive and the price of the meal was very reasonable."
• "The price is reasonable considering the quality of the food and restaurant."
• "Nicely cooked tasty food, huge portions…"
• "Great fresh food, and as another reviewer said, Mixed grill! Large portions and all choices good value."

Cons:

• "This an outright overcharge."
• "I found the price a little high compared to other Turkish restaurants I've been to."
• "Overall cost was 40% more than it would have been at other places in York selling similar food."
• "Food is average, however its very expensive (even compared to London) and really not worth it."
• "The price way too high for the quality of the food."
• "It was very expensive 45 pounds (3 times more expensive than others)."
• "A rip off on tourists."