Lezzet Restaurant Reviews Summary

Category: Turkish restaurant

Address: Front St, Benton, Newcastle upon Tyne, NE7 7XE, United Kingdom

Phone: +441912662777

Rating: 4.6
based on 222 reviews.

Food Quality

Pros:

  • "Top quality and worth paying that bit more than a 'normal' takeaway."
  • "The chicken kebab and kofte we had for a main were both full of flavour and empty plates went back to the kitchen."
  • "The shish lamb is tender and juicy."
  • "The food is definitely good and delicious."
  • "Every dish was delicious."
  • "The food was beautifully presented and very tasty."
  • "The food and drinks were great."

Cons:

  • "I was quite disappointed with the portions of meat."
  • "Unfortunatly we have been given unwell cooked rice!! and the Adana kebab was salty we couldn't finish it!!"
  • "The quality of food and portion size getting much smaller for the price you paying!!"
  • "The rice was claggy, the salad was pretty much just rocket."
  • "Food really disappointing. Tasted like it was all precooked and reheated."
  • "They can’t even make a good Turkish coffee - it was full of coffee powder."
  • "Main course was very disappointing. The breast was no thicker than a rasher of bacon."

Service

Pros:

  • "Staff were lovely and friendly, food was amazing as always and always love my time here."
  • "The staff were really welcoming and attentive."
  • "The staff was pleasant and helpful."
  • "In addition to the incredible food, the service was top-notch."
  • "The service is excellent and the food is lovely."
  • "The service was excellent, and the staff was so friendly, especially Rose."
  • "Customer service was brilliant."

Cons:

  • "Sat night maybe wasn't my best plan as it was heaving which...resulted in slightly slow service and it was rather cramped."
  • "The waiters just focused on replacing the table cloths on all the empty tables but never once came over to ask if we could get anything."
  • "Bad management of Covid controls."
  • "It was more expensive than other Turkish restaurants which you didn't quite mind but now...it's not as nice and you actually mind the extra expense."
  • "The waiter was more interested in peacocking around instead of focusing on the customer."
  • "While all other staff were rude in a very non professional way, even the manager, they really need to learn how to deal properly with guests."
  • "We were asked twice if we had finished both times said yes and they just walked away without taking the plates."

Ambience

Pros:

  • "The decoration of the place made me feel like in a Turkish restaurant in Turkey."
  • "Provides a cosy and romantic atmosphere."
  • "The atmosphere is so lovely and all of the staff is incredible."
  • "The ambience was amazing."
  • "Very nice atmosphere, great food and attentive service."
  • "The restaurant looks like a converted stone built barn, huge ceilings and nice decor."
  • "The atmosphere was cozy and inviting."

Cons:

  • "Be prepared for a tight squeeze."
  • "We were all feeling quite cold eventhough there was a heater directly behind our table."
  • "The only downside was the frozen cheesecake that was brought out to the table."
  • "Some of the food was cold on the plate."
  • "The falafel was extremely dry and crunchy."
  • "The portions are small for the price and the food itself is quite bland."
  • "We were seated and then no one came over for 15+ minutes to even offer us some water or to take our drinks."

Value

Pros:

  • "Strongly recommend this place, great value for money."
  • "Lunch menu 2 courses for £16.50 great value, generous portions & great quality."
  • "I think the prices are also very reasonable compared to the quality of the food and service."
  • "Last but not least, the price range is fair enough. When comparing other restaurants in Newcastle, neither too cheap nor too expensive."
  • "You will not be disappointed and the price is great."
  • "The lunch menu 12-5 is an absolute bargain in terms of both cost and taste."
  • "Prices are reasonable for what you get."

Cons:

  • "The portions have changed not very big for what you pay and less items on the plate."
  • "Very small portions, extremely overpriced, very disappointed."
  • "Happy hour prices went up quite a lot and starter portions are smaller."
  • "Prices are a little overrated in my opinion."
  • "The prices are a little high to my mind."
  • "For what you get for the price of the food, it is far from worth it."
  • "The food was delicious but quite expensive."

Parking & Accessibility

Pros:

  • "Free parking in their own car park!"
  • "The restaurant is very close to the four lanes end metro station, has got private car park off the busy main road."
  • "They have space for parking for 12 cars max."
  • "Plenty of free on-site parking."
  • "Car park is small but we've always got in."

Cons:

  • "It's quite a small carpark so be prepared to park elsewhere if you visit during busier times."
  • "The only downside happens as you arrive, with very limited parking."

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