Grand Cholan Reviews Summary

Food Quality and Variety

Pros:

• "The dosas are even better when you go physically to the restaurant."
• "I tried different things including the Chicken Chukka which is absolutely beautiful."
• "The dishes transport you straight back to India and are quite delicious, especially the chicken biryani."
• "Everything tasted amazing including all the chutneys and curries served alongside the dishes."
• "We loved the madras chicken and chocolate samosas."
• "Green chilli fish and Chettinad chicken were the best."
• "The vegetarian samosas are incredibly tasty, full of textures and different flavors."

Cons:

• "The North Indian curries are average but not bad."
• "The Grand Cholan special pakora and the dessert were not bad, but nothing to write home about."
• "Some dishes were flavorful, while others were lackluster."
• "The parotha was very doughy, instead of flaky layers."
• "We had high expectations, but were pretty disappointed by the service."

Service and Staff

Pros:

• "The service and ambiance were great."
• "Shantal was extremely helpful and nice."
• "Service was outstanding. Super nice and attentive staff!"
• "The staff is really polite."
• "We were served by Shanta and his colleague, who were very friendly and attentive."
• "The waiter will put the napkins on your lap before you start your meal."

Cons:

• "I told the staff that I suffer from celiac disease and they advised me on what I could order, but I discovered AFTER serving the meals that they have Gluten."
• "Our booking request to sit by the window was completely ignored."
• "While the service at Grand Cholan was commendable, I couldn't ignore the steep prices."
• "The staff member insisted that I pay a much bigger tip as the service charge in the bill is paid only to the kitchen staff."

Ambiance and Location

Pros:

• "The restaurant has a nice ambience and the staff is really polite."
• "There is also outside seating, overlooking the docks for some nice views."
• "Great location near the Thames river."
• "One of the best restaurants for South Indian food with lovely views of the docks."

Cons:

• "The only dislikes were the poor choice of music playing on the speakers."
• "The overflowing public litter bins were not an eye catcher."