Ferens Art Gallery Reviews Summary

Category: Art gallery

Address: Queen Victoria Square, Carr Ln, Hull HU1 3RA, United Kingdom

Phone: +441482300300

Rating: 4.6
based on 168 reviews.

Exhibitions and Artwork

Pros:

  • "We were lucky enough to catch the exhibition which was dedicated to Monet & which had been curated by the young people of Hull."
  • "Well worth a visit, especially to see the Monet painting, it's really rather beautiful."
  • "A free Gallery with ever-changing exhibitions and brilliant permanent collection."
  • "This is a great place for young children's first 'hands on' encounter with art, with several areas for creating their own masterpieces."
  • "On my visit today I enjoyed the Tomorrow exhibition and especially the Young Artist Open exhibition which I visit every year."
  • "Such a hidden gem in the heart of Hull! Highly recommend a visit..!"
  • "What a lovely art gallery which has some truly remarkable and fascinating art work."

Cons:

  • "Very disappointing. Visited over the Jubilee weekend. Two of the galleries were closed."
  • "I was therefore disappointed that they started locking the galleries at 16:00 and I was forced out of the building by 16:10."
  • "absolutely ludicrous and inflexible covid system. Can't book more than 1 person in at once."
  • "During one video installation people have to walk next to video screen to access toilets limiting and interrupting viewing."
  • "The Egyptian exhibition we went for was a complete con."
  • "A bit disappointing as these have already been displayed in the other local museum."
  • "Went for a free exhibition but was disappointed to find that the 'Artifacts' were made 100 years ago."

Staff and Service

Pros:

  • "Staff were extremely helpful and welcoming."
  • "The staff were helpful going above and beyond by radioing someone who could help with a question that they couldn’t answer."
  • "All the staff in the gallery are so friendly."
  • "The staff are really welcoming and knowledgeable."
  • "Staff where super friendly and helpful, would highly recommend this gallery."
  • "Staff always helpful and friendly."
  • "Staff are friendly and really helpful. Baby changing facilities and wheel chair access made a difference to our Feren Gallery experience."

Cons:

  • "The gallery itself is great but the weekday staff today weren't as welcoming as on the weekend."
  • "Cafe was very busy. No seats."
  • "Visited on Saturday after a two weeks away can not believe how much its gone down hill dirty tables and seats food missing peas 😢 chips were hard."
  • "Where the person behind the counter stated she couldn't take our order for a coffee and a tea as she was too busy!!"
  • "Met friends for lunch in the cafe, which was in chaos. Running out of food and plates huge queues for ordering food."
  • "Took my daughter as she loves art and is very creative. We was both looking forward to it. The woman on the door had other ideas and wouldn't let us in."
  • "OK, so an art Gallery needs to be treated with respect and I get that. But there was a big thing in the paper about the exhibition being accessible to all and children invited. Children need to be considered/managed better by this facility though."

Cafe and Refreshments

Pros:

  • "There's excellent food and refreshments in the cafe too with genuinely friendly and helpful staff."
  • "The cafe is clean, warm and comfortable making it a lovely place to meet up for a coffee after shopping too."
  • "Inside is a nice shop and fabulous cafe that serves really good quality food, a lot made on premises too."
  • "The gallery also has a very pleasant cafe that overlooks Prince's Quay."
  • "The cafe is lovely, great cake, coffee and very friendly staff."
  • "Food in the cafe was good value and tasty and staff were efficient and also friendly would highly recommend."
  • "The ladies in the cafe were so lovely they deserve a special mention. Delicious triple chocolate cake!!"

Cons:

  • "Unfortunately on my visit the cafe service was a bit dodgy but the food was good."
  • "Over priced cafe. The food is very over priced and so is the coffee!! A small coffee cost more than a large Costa coffee."
  • "Cafe was very busy. No seats."
  • "The only slight downside was a shortage of chairs for the parents and grandparents to rest their weary legs while younger visitors enjoyed everything else."
  • "Slight problem was a lack of options for vegans in the café. So we went elsewhere for lunch."
  • "Very poorly lit - light reflecting on to glass of many pictures and art work. Disappointing."
  • "Toilet in cafe is unisex and a big design fault Of all handwashing and mirrors outside the toilet cubicle."

Accessibility and Facilities

Pros:

  • "Excellent Wheelchair and Pram access."
  • "Centrally located art gallery with various exhibitions throughout the year. Convenient coffee bar inside with a sunny outdoor terrace overlooking the river."
  • "Good toilet facilities and an excellent cafe plus gift shop."
  • "Staff always friendly, helpful & knowledgeable."
  • "It also has a wonderful cafe which does wonderful lunches at very reasonable prices."
  • "Staff are friendly and really helpful. Baby changing facilities and wheel chair access made a difference to our Feren Gallery experience."
  • "A very helpful and friendly man who worked there ensured the children found everything."

Cons:

  • "For crying out loud it's a blue table cloth on a kids table to them! Fortunately our kids are quite well behaved, but it was too stressful to keep telling them off so we left early."
  • "The toilets are unisex but ok once you realise no one can see anything."
  • "I couldn't give 5 stars because even though the new gallery was wonderful, we had to walk through the cafe to the toilets. 4 unisex cubicles with 1 hand drier!!!!!"
  • "Toilet in cafe is unisex and a big design fault Of all handwashing and mirrors outside the toilet cubicle."
  • "OK, so an art Gallery needs to be treated with respect and I get that. But there was a big thing in the paper about the exhibition being accessible to all and children invited. Children need to be considered/managed better by this facility though."
  • "The only slight downside was a shortage of chairs for the parents and grandparents to rest their weary legs while younger visitors enjoyed everything else."
  • "Why is wilbeforce video tucked away in corner of entry gallery and on a loop? Very distracting."

Thanks! Your review is awaiting moderation.