Address: Radwinter Ave, Wickford, SS12 9PT, United Kingdom
Phone: +441268571810
Rating: 4.3
based on 364 reviews.
Staff and Service
Pros:
"The staff was amazing, from greeting to getting the food, all members were friendly, accommodating and attentive."
"Our server was a lovely young lady named Ellie. She made sure our dining experience was top quality."
"Reggie behind the bar looked after us well and had my daughters admiring his shaggy pink locks - you certainly can't miss him!"
"A warm welcome from the staff and a special thank you to Lilly. Look forward to visiting again."
"Tonight we were served by Clare, who was very accommodating about our dietary needs, in my opinion she went above & beyond her job requirements, I cannot thank her enough."
"What an absolute wonderful place, Frankee & Alma lovely ladies friendly & happy. The food was divine, generous portions, cooked to perfection."
"The staff are always lovely and keen to make your visit as enjoyable as possible."
Cons:
"The staff seem to take a quiet day as a sign that they do not have to do anything."
"The staff was slow and rude."
"Service was poor as served very slow and disorganised."
"I didn't get chance to chat to her, she just disappeared and we was left not knowing if it was waitress service as there was uniformed staff walking around."
"The thing that let them down was the male member of staff I believe his name was Ryan."
"Man serving carvery also announced to another colleague to cancel rest of carvery and all of deliveroo for carvery. Extremely unprofessional service and will not be returning."
"Every time you go to the bar there is never any bar staff about to serve."
Food Quality
Pros:
"Food was hot, tasty and portions very generous."
"Had a great sunday lunch, food lovely and hot, plenty of fresh veg and roast potatoes. 3 choices of meat. All for a great price."
"Very good food! I ordered a Cheeseburger and some Mozzarella sticks and it all was amazing!"
"The food was excellent."
"Food was perfect and the drinks were addictive and delicious."
"The carvery looked amazing. The meat was cooked to perfection and the potatoes, mash and stuffing were delicious."
"The food was divine, generous portions, cooked to perfection."
Cons:
"The peas were all dry from the heat lamp, the green beans were pale green on top dark under again from the lamps."
"Food tasted like it’s been sat there all day. Meat was dry and had to wait 5 mins for gravy after getting my food."
"The Food was so not good all should have been taken off the table it was Carvery."
"Food not great, battered fish was soggy, chips lukewarm and the peas looked as though they had died a death already."
"....and when we last visited, August '23, the Carvery had definitely deteriorated. The Cauliflower Cheese had no cheese sauce on it; the potatoes were sparse and burnt; the other vegetables were dry and the stuffing was rock hard."
"The turkey was bone dry, the sausages were charcoal, and the veg had been left far far too long under the heated lights so was all dry, even the pigs in blankets were overcooked."
"We paid for 2 large carvery’s we didn’t get any Yorkshire puddings and I don’t know how long the food was on the carvery counter for but some of the food had gone hard and cold."
Value for Money
Pros:
"Good for a cheap meal. Can still have a small roast for under a fiver....just!!"
"The food is extremely good value for money."
"The price itself was really good value, £26ish including tip for 2 pints, a shandy and both meals."
"Pretty good food at excellent prices. The kids' menu is really good value, especially the pizza which was generous and well cooked."
"Highly recommended as excellent value for money."
"Value for money is amazing too."
"The food was cheap and exactly as described."
Cons:
"Just really disappointed that DD is operating as cashless. Actually disgusted, cash is still legal tender, and we should be able to spend it freely as such."
"Would never return EVER!! We arrive 25mins after them opening it was empty only 4 other groups of ppl sitting eating paid for the food n went to get it only to find there was hardly any food there."
"To improve-burger was tasteless and greesy. Chicken burger had the tiniest amount of cheese and about 1/3 of a rasher of bacon."
"The gravy was gross."
"Disgusting customer service, no care of attention to detail with people who have booked tables."
"We could have been messaged in advance to let us know there was such a limited supply."
"It’s got worse and worse."
Ambiance and Environment
Pros:
"Would highly recommend, lovely atmosphere."
"Atmosphere was brilliant will definitely recommend to familys with pet dogs as our pug also joined in for our lovely experience!"
"Awesome place, and getting better all the time."
"Tremendous atmosphere from other ppl surrounding us."
"Great atmosphere with both families (very well behaved) and your couples and groups alike."
"It’s a welcoming environment."
"A good atmosphere means happy custom I think?"
Cons:
"The room we were seated in was freezing cold, all radiators were stone cold even though was a freezing cold evening."
"Also, toilets were pretty grimey."
"The pub went downhill and was overrun with not the best clientele!"
"Would also be nice if they could remind customers that this is a residential area and to leave quietly and respectfully as other pubs do, just a thought."
"The staff did gather at the end of the bar for a chat which was a bit off putting and a pet hate of mine."
"Every time you go to the bar there is never any bar staff about to serve."
"Went there a week ago for my mum's birthday...The burger came up with a horrid hair in it and it was stone cold - I assume they cooked the burger too early as the other meal came up piping hot. The hair came off the server too."