Address: 1074 Ariel Way, London, W12 7GB, United Kingdom
Phone: +442039519749
Rating: 4.3
based on 275 reviews.
Food Quality
Pros:
"Food tastes fresh and aromatic."
"Beautifully served food. Croquettes devine...other things we ordered tasted great."
"The street food was amazing! Every one of them was awesome!"
"The food was very good and reasonable price. Fresh ingredients and good combinations."
"Every dish we ordered was bursting with flavor and made with fresh, high-quality ingredients."
"The food was lovely- we all enjoyed our food which included small dishes and enchiladas."
"The food is wonderful, authentic & very tasty."
Cons:
"Everything needed a little hot sauce on it as it all needed a little something."
"The plantain Tacos where awful, the corn tortillas broke before the first bite so everything just falls out, and the plantain it's self wasn't even cooked through."
"The steak tacos weren't very nice. The steak was well over done."
"Meat was tasteless and chewy, accompaniments where over cooked."
"The sweet potato taquito was served half cold."
"Both had burrito mains which again were cold."
"The Mushroom and feta taco was odd tasting. It tasted unbalanced and the mushrooms did not taste fresh in my opinion."
Service
Pros:
"Our server Katerina was amazing, super friendly, helped us with the menu and was not overbearing, very attentive!"
"The staff are super friendly and helpful."
"We were served by Veronica who was absolutely incredible and very attentive throughout."
"The staff took extra care due to the allergies and were very kind."
"Our waitress was one of the most attentive and caring servers I have ever had the pleasure of meeting."
"Service was perfect and our server Ernest was amazing and gave perfect cocktail recommendations."
"Had a lovely evening with Shana serving us! She was super friendly and gave some great food recommendations."
Cons:
"Carlos was nice but really bad in terms of allergy friendliness."
"The manger was unwelcoming and when I complained he seemed to be unbothered, and he did not apologise."
"We had to call the person 2 to 3 times just to place an order, for every order we had to remind him to get it."
"The waitress we were assigned had a terrible attitude, rolling his eyes every time I ask why the delay."
"The waitress that served us didn’t know much about the ingredients of the dishes and level of spicy."
"Waitress served us like it was an inconvenience."
"Waitress rude after asking where is the rest of food."
Atmosphere
Pros:
"The atmosphere was warm and welcoming, and very relaxed."
"This place is a beautiful, warm, friendly service. The decorated was amazing."
"Great atmosphere, nice staff."
"Best atmosphere from the whole circle of restaurants around the mall."
"Nice atmosphere as this restaurant receives a lot of natural lighting."
"The whole restaurant had a really nice vibe."
"Lovely Mexican place with good evening atmosphere."
Cons:
"Why this location of wahacca feels the need to have music as loud as a nightclub is beyond me."
"It was so hot inside and being full we just wanted to leave."
"Real small amount of people in there music was way too load."
"Absolutely cooking under the heaters, staff very hard to get the attention of."
"It's chaotic, not in a good way."
"The worst waiters in the world, I Didn't feel welcome."
"However the only downside was how cold it was in there."
Value
Pros:
"The food was very good and reasonable price. Fresh ingredients and good combinations."
"All fresh, tasty and in my opinion very reasonably priced."
"The prices are affordable even for students."
"I was surprised that the prices were very decent definitely not too expensive."
"The prices are reasonable and affordable."
"Delicious Mexican food at incredible prices! £37 for a 2 person set menu."
"Reasonable prices, tasty and plentiful food."
Cons:
"Overpriced."
"The prices are really high given the small portion sizes."
"Horrible, i got a favourites to share and wasted so much on a few appetisers. NOT WORTH IT."
"Drinks are a little overpriced £3 for a coke but they do have a selection of cocktails and mocktails."
"The food had little taste and the food temperature was warm to cold."
"Im afraid to say food is rather terrible, poor value."
"A small meal for nachos, taquito, tacos, churros costed 44 pounds."
Payment System
Pros:
"I like being able to pay via qr code at the table."
"Another personal fave is how one can just pay by scanning the QR code in the app."
"We paid via a QR code which also emailed a receipt so all very quick and efficient."
"Scanning a qr code that's on your table allows groups to effortlessly individually pay."
"Very innovative technique to pay with their own payment apps."
Cons:
"Only issue was the payment method, we had to scan a QR code to see our bill and pay."
"Poor service. You pay by qr code. They demand your address."
"It actually took a bit of time for the code to register which was quite annoying, maybe our mobiles were too old."
"Wish the pay at table was updated to include bill splitting by being able to select what you ordered rather than giving a £ amount."