Wahaca White City Reviews Summary

Category: Mexican restaurant London

Address: 1074 Ariel Way, London, W12 7GB, United Kingdom

Phone: +442039519749

Rating: 4.3
based on 275 reviews.

Food Quality

Pros:

  • "Food tastes fresh and aromatic."
  • "Beautifully served food. Croquettes devine...other things we ordered tasted great."
  • "The street food was amazing! Every one of them was awesome!"
  • "The food was very good and reasonable price. Fresh ingredients and good combinations."
  • "Every dish we ordered was bursting with flavor and made with fresh, high-quality ingredients."
  • "The food was lovely- we all enjoyed our food which included small dishes and enchiladas."
  • "The food is wonderful, authentic & very tasty."

Cons:

  • "Everything needed a little hot sauce on it as it all needed a little something."
  • "The plantain Tacos where awful, the corn tortillas broke before the first bite so everything just falls out, and the plantain it's self wasn't even cooked through."
  • "The steak tacos weren't very nice. The steak was well over done."
  • "Meat was tasteless and chewy, accompaniments where over cooked."
  • "The sweet potato taquito was served half cold."
  • "Both had burrito mains which again were cold."
  • "The Mushroom and feta taco was odd tasting. It tasted unbalanced and the mushrooms did not taste fresh in my opinion."

Service

Pros:

  • "Our server Katerina was amazing, super friendly, helped us with the menu and was not overbearing, very attentive!"
  • "The staff are super friendly and helpful."
  • "We were served by Veronica who was absolutely incredible and very attentive throughout."
  • "The staff took extra care due to the allergies and were very kind."
  • "Our waitress was one of the most attentive and caring servers I have ever had the pleasure of meeting."
  • "Service was perfect and our server Ernest was amazing and gave perfect cocktail recommendations."
  • "Had a lovely evening with Shana serving us! She was super friendly and gave some great food recommendations."

Cons:

  • "Carlos was nice but really bad in terms of allergy friendliness."
  • "The manger was unwelcoming and when I complained he seemed to be unbothered, and he did not apologise."
  • "We had to call the person 2 to 3 times just to place an order, for every order we had to remind him to get it."
  • "The waitress we were assigned had a terrible attitude, rolling his eyes every time I ask why the delay."
  • "The waitress that served us didn’t know much about the ingredients of the dishes and level of spicy."
  • "Waitress served us like it was an inconvenience."
  • "Waitress rude after asking where is the rest of food."

Atmosphere

Pros:

  • "The atmosphere was warm and welcoming, and very relaxed."
  • "This place is a beautiful, warm, friendly service. The decorated was amazing."
  • "Great atmosphere, nice staff."
  • "Best atmosphere from the whole circle of restaurants around the mall."
  • "Nice atmosphere as this restaurant receives a lot of natural lighting."
  • "The whole restaurant had a really nice vibe."
  • "Lovely Mexican place with good evening atmosphere."

Cons:

  • "Why this location of wahacca feels the need to have music as loud as a nightclub is beyond me."
  • "It was so hot inside and being full we just wanted to leave."
  • "Real small amount of people in there music was way too load."
  • "Absolutely cooking under the heaters, staff very hard to get the attention of."
  • "It's chaotic, not in a good way."
  • "The worst waiters in the world, I Didn't feel welcome."
  • "However the only downside was how cold it was in there."

Value

Pros:

  • "The food was very good and reasonable price. Fresh ingredients and good combinations."
  • "All fresh, tasty and in my opinion very reasonably priced."
  • "The prices are affordable even for students."
  • "I was surprised that the prices were very decent definitely not too expensive."
  • "The prices are reasonable and affordable."
  • "Delicious Mexican food at incredible prices! £37 for a 2 person set menu."
  • "Reasonable prices, tasty and plentiful food."

Cons:

  • "Overpriced."
  • "The prices are really high given the small portion sizes."
  • "Horrible, i got a favourites to share and wasted so much on a few appetisers. NOT WORTH IT."
  • "Drinks are a little overpriced £3 for a coke but they do have a selection of cocktails and mocktails."
  • "The food had little taste and the food temperature was warm to cold."
  • "Im afraid to say food is rather terrible, poor value."
  • "A small meal for nachos, taquito, tacos, churros costed 44 pounds."

Payment System

Pros:

  • "I like being able to pay via qr code at the table."
  • "Another personal fave is how one can just pay by scanning the QR code in the app."
  • "We paid via a QR code which also emailed a receipt so all very quick and efficient."
  • "Scanning a qr code that's on your table allows groups to effortlessly individually pay."
  • "Very innovative technique to pay with their own payment apps."

Cons:

  • "Only issue was the payment method, we had to scan a QR code to see our bill and pay."
  • "Poor service. You pay by qr code. They demand your address."
  • "It actually took a bit of time for the code to register which was quite annoying, maybe our mobiles were too old."
  • "Wish the pay at table was updated to include bill splitting by being able to select what you ordered rather than giving a £ amount."

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