Founders & Co. Swansea Reviews Summary

Food Variety and Quality

Pros:

• "The burger itself was a true masterpiece. Cooked to perfection, it boasted a juicy and flavorful patty."
• "Each ring was coated in a light and airy batter that provided a satisfying crunch with every bite."
• "Food was sooo good! I definitely recommend the truffle pizza, it stole the show for me."
• "I highly recommend anyone who's visiting this place to order that from the stand. The place is huge inside and got plenty of seating and the order arrived within few minutes."
• "Whether you're having a date night, meeting friends, spending time with family or having a work night out, this is the go-to place."
• "Everyone enjoyed their meals, however we ended up overdosing on Bombay fries, which wasn't a bad thing."
• "I love the fact that there's a variety to choose from, Indian to Italian. A little more pricey but well worth it."
• "One of the best places in Swansea to grab amazing food and great drinks."

Cons:

• "My only qualm is some of the food is overpriced (in my opinion), considering size / flavor / location."
• "Quick service, but very expensive. For lunch and a small ice cream each, with 1 drink each was close to £70."
• "Burger tasted like a McDonald's cheeseburger. Would choose something else, if I returned."
• "Prices are slightly high and my Hoisin duck pizza was blackened and burnt on the base all over."
• "For £12 I got the tiniest burger I've ever had and with a patty what was no joke 2-4mm thin."
• "Had a coffee and homemade brownie from the Founders bar and loved it. Like Zinco, you can order via your phone to your table and it works well for introverts."
• "I had the aubergine katsu curry and some gyoza. They were absolutely banging! Best katsu I’ve ever had, aubergine cooked to perfection and gyoza were delicious!"
• "Expensive burger. Go to McDonald's you get value for money. A double patty it doesn't have. These are the thinnest, penny pinching burgers I've come across."

Atmosphere and Decor

Pros:

• "The ambiance at Founders was relaxed and inviting, with friendly staff members who were attentive and accommodating."
• "Loved the atmosphere in here and that creative types are using it to host stuff like the paintalong lady and plants n papers."
• "A fantastic place to go. Brilliant atmosphere, the staff are friendly and attentive, great customer service."
• "Great place and something just a bit different. Nice ambiance and friendly staff."
• "I love coming here whenever I'm in town. The place is very friendly and has an excellent vibe to it."
• "My family & I absolutely LOVE Founders & Co. Without shadow of a doubt the best place to go, with the best food to eat on Wind Street."
• "What a great place this is! Went in for food, lots of tables, great decor and layout and the food was impressive too."
• "Food was great - came quickly, was hot and tasty. Great that the different vendors meant everyone had their own choice."

Cons:

• "However, a big negative for me was a lady holding a dog over the serving area, inches from prepared food."
• "Iced cream machine wasn't working. Which is fine, but then didn't bother to check that the correct refund was given, leaving us overpaying."
• "Great Bar, friendly staff. The 'Food Stall' idea is great. The Japanese food is particularly good."
• "Only reason I haven't given 5 stars is because we had some people in our group that struggled with ordering as either only had cash or couldn't use their phones properly."
• "Called in before going to see a show. Good atmosphere and a good selection of drinks at a reasonable price."
• "It's a nice place to have some good pizza, an Indian meal, and nice burgers, I wouldn't recommend you order your drink off the app cos it could take over an hour."
• "The decor and atmosphere is alright but the popup thing is a bit ersatz and contrived."
• "I had the aubergine katsu curry and some gyoza. They were absolutely banging! Best katsu I’ve ever had, aubergine cooked to perfection and gyoza were delicious!"

Customer Service

Pros:

• "The staff are friendly and attentive, great customer service. Food is fab and a great variety."
• "Visited Founders & Co a few weeks ago for a works night out. I had a lovely night & service was great!!!"
• "Fantastic place and decor. Indian food is bloody amazing. I highly recommend anyone who's visiting this place to order that from the stand."
• "Great place and something just a bit different. Nice ambiance and friendly staff."
• "The location and concept of the emporium is amazing. The service is good and everything can be done from the table to the table."
• "The staff are proud to work there, which means you receive awesome customer service. Excellent job guys! Keep it up and we'll see you soon."
• "Service, food and endless drinks were served by a very friendly, helpful waitress. She really wanted us to have an enjoyable afternoon at Founders."
• "The staff were brilliant the food in tukka tuk was incredible. The guys behind the stall were friendly and helpful a complete joy."

Cons:

• "Waited around for 45 minutes after paying on what we were told to, the app for it not to go through."
• "The reservation system is a mess and should be better organized, rather than making it clear in good time which tables were reserved they let us sit down and waste our money on drinks."
• "I'd been really looking forward to visiting Founders. My experience wasn't the best unfortunately, food came out at different times so was eating alone for some time."
• "Trouble with their website not accepting any of my emails, to order through the app, but ordering at the bar was fine."
• "Food was great and nice atmosphere, but when I asked if they had certain spirits behind the bar I had an obnoxious comment and no recommendations for something similar."
• "It was excellent the staff were brilliant the food in tukka tuk was incredible. The guys behind the stall were friendly and helpful a complete joy."
• "I once was lost but now I am found-ers a modern, chic, global eatery at the heart of my favourite city. Dat Keralan fried chicken is proper peng."
• "I run a monthly book group and approached Founders and Co if I could hire the Garden Room for our meetings. I also asked if I could hire the room on other nights for forthcoming Creative Writing classes that I’m planning."

Value for Money

Pros:

• "Value for money is great for what you get. A huge bonus for me and others is that you can take your dog/dogs inside with you as well."
• "Superb New Foodie Destination! Brilliant concept of Pop Up Kitchens/Food Trucks + Cocktail Bar + Cafe & even Souvenir Shop with art from Welsh craftsmans."
• "What a great place this is! Went in for food, lots of tables, great decor and layout an the food was impressive too."
• "Love it here, great food that you order via an app, great drinks both hot and cold, great for taking a group or 2 people."

Cons:

• "Quick service, but very expensive. Popped in after swimming with my wife and two toddlers. For lunch and a small ice cream each, with 1 drink each was close to £70."
• "Prices are slightly high and my Hoisin duck pizza was blackened and burnt on the base all over."
• "For £12 I got the tiniest burger I've ever had and with a patty what was no joke 2-4mm thin."
• "Expensive burger. Go to McDonald's you get value for money. A double patty it doesn't have. These are the thinnest, penny pinching burgers I've come across."