Seths Estate Agents Reviews Summary

Customer Service

Pros:

• "He would even respond to me on his days off just to ensure I am happy."
• "Amit was available to text directly- at anytime."
• "The service of Amit, Mahul, Nisha and the whole team are outstanding."
• "Just wanted to appreciate great service offered by property manager Mrs Rohini Tailor."
• "Amit was great from start to finish with the sale of my property. Very professional and his communication was exceptional throughout."
• "SETHS is managing my property efficiently and they are very prompt in their services and customer relations."
• "Customer service on very high level :-)"

Cons:

• "The most unprofessional and unorganized company that I've ever had to unfortunately deal with."
• "Worst estate agent hands down, they can't even return a phone call, nor can they arrange viewings."
• "They wouldn't offer any other days or times, and we're very unreasonable and difficult to talk with."
• "Only answer you get from them is waiting for landlord response."
• "Response time is slower than any I have ever experienced. Two years on still waiting for my files and a call back!"
• "DO NOT USE THIS ESTATE AGENT NOTHING BUT TIME WASTERS!! !"
• "If you want to get in touch with them, email is not an option for them therefore either call or visit them as they might entertain you when they do not have an option."

Professionalism

Pros:

• "First time working with Janki, however she provided a professional and quick service in sourcing a tenant."
• "Young vibrant team of people with a clear passion for what they do."
• "Amit got the house sold well before the time frame and also no pushy sales or pressure given at any time of the transaction."
• "Would highly recommend to anyone who is looking to let or sell their properties."
• "Excellent service from Seths and in particular Amit, sold a property recently, super quick turn around time, full communication throughout the process."
• "The service we received from Seth’s was truly outstanding."
• "A dedicated and professional team who pride themselves on providing a quality service with a personal touch."

Cons:

• "worst estate agency i have ever Been with.They dont care about the issues all they are botherd is you to pay rent.Im gonna have to leave this property because of them not doing they work....never ever again"
• "WATCH OUT Very bad experience as Landlord."
• "Use these guys at your own risk."
• "Seths does not want to give us a solution rather they want us to leave the property which I think is very irresponsible."
• "However when it comes to repair and maintenance their service and response is really poor and unacceptable."
• "The worse estate agents in Leicester. All they are interested in is making money out of you at all times!"
• "Please stay away."

Communication

Pros:

• "Extremely helpful and great customer service, always available at the other end of the phone if I have any questions regarding my property."
• "Fantastic service throughout our process, from start to finish."
• "Great experience of using Seth's once again. The team are highly professional and excellent at communicating."
• "I can confidently say iqbal took every single call of mine when i rang."
• "Great service from Neel! We had a prompt and professional tour of the property."
• "I am so happy with the service provided by seths Estate agents all quires and problems were solved within the day and the customer service was amazing."
• "Throughout that time they staff at Seths were extremely helpful and responded to any queries or problems that we had."

Cons:

• "We have sent them emails relating to properties that we wanted to rent but although they were advertising them on various platforms like right move etc, they do not have them on their own system."
• "It made me think that if we rented through them and any issues arose that were not resolved, it would turn into blame it on the landlord or excuses as to why they can't fix something."
• "They then tried to say the property was on the market for ages, which is why the viewing is short notice, but Rightmove shows that it was only added to the market today."
• "Called to try and book a viewing on a property, they would only allow short notice viewings for the next day."
• "Stay away from them if you can. worst experience. kept telling them about issue for few years they did not sort it out and ultimately i have to pay to sort it out because they said you told us but did not report through our App."
• "Overall, this whole interaction has raised many red flags about how they would manage a property."
• "On numerous occasions whilst my family rented with Seths, Archana had been rude and demonstrated a disgraceful attitude via emails and on the phone."