The Star, Greene King Pub & Carvery Reviews Summary

Price and Value

Pros:

• "Prices are reasonable as well, could do with more gin options."
• "The food is very reasonably priced."
• "Prices extremely reasonable."
• "Comprehensive menu at reasonable prices."
• "Food was really good, and great value for money."
• "Reasonably priced and good selection too."
• "And all food reasonably priced!"

Cons:

• "sticky tables expensive prices smelly pub. Dirt on the tables as well as sticky seats."
• "The meals were cold. Not worth the money😕avoid this place."
• "Would not eat here again food was below standard for me I had hunters chicken and I've NEVER had a Hunter's chicken that had fat/gristle on it not for me."
• "It was large but very expensive."
• "Good value but.....we went on Easter Sunday, a lot of queuing, both to pay & get carvery."
• "The food came out cold, after sending back the wrong burger the chips came out cold."
• "The amount of food you get on a plate is not a lot, ok if you have a tiny appetite."

Service and Staff

Pros:

• "After eventually being shown to our reserved table (by very pleasant member of staff) we were able to order and pay reasonably quickly."
• "service was very good with friendly staff and a relaxed atmosphere highly recommend"
• "Was served by a gentleman at the bar and he was amazing."
• "Special thanks to the young lady with the fantastic blue hair. Despite the warm day and hot conditions in the servery she was so friendly and super efficient."
• "Brilliant food, and amazing service. The staff are really friendly and make you feel welcome."
• "The best greeting I have had in a pub restaurant by a gentleman called Eli who is the manager here."
• "staff very friendly and polite felt very safe and normal."

Cons:

• "The staff were scruffily dressed."
• "The staff were rude and looked in a coma."
• "Rude staff. Lack of any management and no apologies for incorrect orders."
• "Girl on the door not bothered."
• "Staff except young lad part serving us were miserable and need to have lesson in washing hands properly with soap when you use toilet."
• "only let down was a very rude staff member (young girl) in short skirt who was being rude to myself and mother."
• "Very disappointed... Will not be visiting again."

Food Quality

Pros:

• "Had a carvery last night with my husband at the recommendation of our daughter who dines there regularly and it was truly amazing."
• "The carvery is an excellent choice but the whole menu is good."
• "They are extremely consistent in regards to service and quality of food."
• "The choice of meats was very good and the vegetables tasted fresh"
• "The carvery had the best selection of meats I've seen, beautifully cooked, particularly the beef."
• "The food was excellent. I had a small carvery for under £6 and for that you have 2 slices of meat and as much vegetables as you want."
• "The food was absolutely terrific! The carvery was super delicious!"

Cons:

• "The mains... were served cold or lukewarm by 9:10 pm."
• "There were dead flies on the window sill and one persistent fly bothering us while we were eating our meal."
• "Food was cold and had been sitting somewhere for a long time and inedible."
• "The turkey smelt like it had been out there since Christmas eve."
• "The food that came out was disgusting and that is being nice. The chips were freezing cold, the gammon was so black from the dirty grill."
• "The vegetables on offer were not only not seasonal they were frozen the cauliflower was rock hard the beef was Lovely but the gammon was raw and like jelly."
• "The food came out cold, after sending back the wrong burger the chips came out cold."

Ambiance and Decor

Pros:

• "Interior decor is comfortable, food portions could be bigger but are good quality."
• "The place looks much nicer following refurbishment."
• "Proper old pub with real wooden beams."
• "The refurbishment to the pub is fantastic and really adds to the atmosphere for a great experience!"
• "Nice country pub in the sticks. Nice outside area to sit in."
• "The inside of the pub is cosy and homely."
• "The way they have done the pub up is SPECTACULAR! very warm and inviting."

Cons:

• "Large place, dark & dingy in some areas. Place could do with fresh coat of paint."
• "it's looking a bit worse for wear inside and out, peeling paint on entrance signage, carpet worn, torn and dirty inside, paint other walls really looking dirty, Could do with re-decorating."
• "Just one thing i would like to see done is the chairs upgraded as looked a bit tatty."
• "More attention to detail when cleaning and clearing tables as we saw bits of food flung onto chairs and gravy spilled onto menus, thus not being clean or hygienic, this needs addressing."
• "The pub just felt unclean and manic."
• "Nice popular carvery, I was disappointed, I had the roast beef bap with potatoes.... it was horrible."
• "Came to the star few weeks back for Sunday lunch was great booked for mother's day 26th March for 7 family members (2 mothers) had to wait when we got there food took ages there was lot food and cutlery on the floor."

Accessibility and Location

Pros:

• "The location of the pub is on a main road so it's easy to get to, all round great experience."
• "On a warm day, you can sit outside."
• "This restaurant has a friendly atmosphere with plenty of parking available."
• "Lovely fresh Sunday carvery offering turkey, gammon and beef along with fresh vegetables that were constantly refreshed."
• "Very reasonable prices, even cheaper during mid-week - great value."
• "Overall good pub, cheap, nice to go out with the family."
• "Nice little family restaurant to visit. Just in Yatton not far from the Cadbury Garden centre."

Cons:

• "The parking was horrendous and took us ages to find a space."
• "Car park was surprisingly packed... most of the disabled spaces were full of large vehicles driven by able-bodied drivers."
• "The place is small and the car park also, we phoned to book but didn't allow booking and didn't let us know it was very busy."
• "The pub was so busy and there seemed to be next to no staff. They just couldn’t cope with the amount of people."
• "Upon reaching the venue, a sign announced that the carvery had been discontinued due to insufficient food supplies."
• "Parking roadside ought to be stopped or at least re-thought."
• "Very disappointed. We went here for Sunday lunch. Only one vegan option on the whole menu."