Address: 1 Hannover Quay, Bristol, BS1 5JE, United Kingdom
Phone: +441179254585
Rating: 4.4
based on 466 reviews.
Service
Pros:
"Service excellent and lovely atmosphere!"
"Our server, Brice, was really nice and we had a little laugh with him every time he came out to see us."
"Service is pretty quick."
"Our server was extremely polite and attentive."
"Great friendly staff."
"The service was attentive and fast and the wait times were not too long."
"Our server, Alex, provided top quality customer service. Very friendly and polite plus when we had a slight issue he rectified it immediately."
Cons:
"The server seemed clueless about their duties, and we had to ask for the bill twice."
"He didn’t ask us if we’d like any desserts or the bill."
"The staff was unattentive as well."
"The service was exceptionally poor tonight, taking nearly 40 minutes to be asked for our order from sitting down."
"Service was slow."
"The server didn't show any acknowledgment of the delay, not even a simple apology."
"Service was very slow for a Wednesday evening and took nearly 30 mins for our initial drinks orders."
Food Quality
Pros:
"The food was amazing and cooked fresh."
"Amazing Brisket, great sausages and tasty cocktails."
"They have plenty of sauce options and the food was made well."
"Delicious BBQ food. The Ribs with the belly fat were the best I'd ever had and just melted off the bone."
"Both of which were absolutely delicious, meat was tender and moist."
"The food is excellent and cooked to perfection."
"The bacon cheese burger was delicious with a soft bun and juicy hot and fresh and tasty."
Cons:
"The half chicken was very small for £10."
"The fat hadn't rendered as much as I like, and the meat itself lacked flavour."
"The brisket was dry and small."
"Been there got tasteless and burnt food, and service was poor."
"The brisket itself didn't had any characteristics in flavour."
"Very ordinary half rack of ribs. Tender and falls off the bone but the flavour was missing a mark."
"The ribs didn't fall off the bone as we had expected (they were nice but nothing special), the chips tasted quite bland - almost like oven chips."
Atmosphere & Location
Pros:
"The atmosphere fab."
"Also it's in a great spot on the river!"
"It's also dog friendly on terrace, perfect for the summer evenings."
"The vibe in the restaurant is excellent, lots of outdoor seating too which is so nice in the summer as it overlooks the harbour."
"The location is beautiful. Right on Bristol waterfront."
"Right on the quayside, the first thing that hits you as you walk in is the smokiness of the restaurant (in a good way)."
"The restaurant offers a nice view over the harbour and ample outdoor seating."
Cons:
"When we arrived, we were told the only place where we could sit it's outside, but there was no cover-up."
"Became a match day pub atmosphere rather than a nice meal out."
"The seating is a bit basic with bench seats or metal chairs, some are just stools."
"Not a very comfortable place to sit in and enjoy our meal."
"Be pretty or avoid… We queued for 10 minutes to be told they were fully booked."
"Just put the atmosphere as 4 stars because the tables were a little close together and ended up being quite loud with other people towards the end when we were leaving."
"No non disabled parking, but the car park is a 2 minute walk."
Value
Pros:
"Very good value for money and can not wait to return again!!"
"The price was reasonable for the quality and quantity of food."
"I would say a well spent £20."
"Super polite staff, delicious food, decent portions and fairly priced for the amount was served."
"Price is fair for the amount of food you get."
"The food was amazing and very fairly priced!"
"Awesome food, great service and very reasonable prices."
Cons:
"Not worth the price, not worth the wait."
"The bill came to £77.60 for the two of us."
"At £8 for a really thin slice of beef & £8 each slice thereafter feels like a giant rip off."
"Drinks are also very expensive."
"Only reason for not being 5 stars was because of the price for the portion - the mains were delicious and got more bang for your Buck, but the sides were a little small."
"Prices are about 20% too much for the quality of the food."
"A bit too expensive £30 for just 6 wings and one burger and cowboy fries and 2 soft drinks."