Maggie's Grill Reviews Summary

Category: Barbecue restaurant

Address: Unit 2, Marischal Square, Aberdeen AB10 1BL, United Kingdom

Phone: +441224635330

Rating: 4.7
based on 147 reviews.

Food Quality

Pros:

  • "Everything was perfectly cooked and seasoned, and massive portions."
  • "My food was excellent, crispy coated chicken, crunchy fresh coleslaw, flavourful beans and tangy bbq sauce."
  • "The BBQ sauce is so tasty! The chicken starter smothered in BBQ sauce was to die for."
  • "The cajun fish fry, which was delicious. Fresh haddock in a cajun batter.... delightful.... served with chips, coleslaw and sauces."
  • "The ribs were to die for! Smoky, lightly charred, coated with sweet sticky sauce."
  • "Food was amazing, big portions, excellent value for money."
  • "The meat, particularly the ribs, were mouth watering 🀀 and you get a decent portion."
  • "The brisket was perfect on my first visit, been three times in the space of a month everything has been superb."

Cons:

  • "The burger I had was very nice but a bit too large, it was no longer a burger and had to be eaten with a set of knives and forks."
  • "The hush puppies which a lot of people rave about were disappointing, they werent BAD, but were just like little balls of dry fried tasteless dough/bread."
  • "I find it hard to want to spend so much on a pulled pork sandwich."
  • "The hog combo is nice but the by the time you're done the textures and flavours are all basically the same."
  • "Pulled pork burger was very tasty, portion sizes were pretty big but quite pricey."
  • "The chicken its self is supposed to be made with buttermilk and cajun seasoning, which it tasted nothing like. It was dry and extremely bland."
  • "Service was poor, despite asking for everything to be taken out at the same time, there was 20 minutes between first plate and last!"
  • "I am baffled by the many five star reviews. Serving bbq and filling the dining room with various southern memorabilia doesn’t make a true southern restaurant. The portions were generous but the food was mediocre."

Service

Pros:

  • "The service was quick and with a smile. The food was very fresh and tasty, well cooked and served piping hot, as the waiting was minimal."
  • "The restaurant was busy but despite this the service was fantastic and there was no delays."
  • "The staff also make you feel so welcomed and relaxed."
  • "The staff were really friendly and the service was fantastic."
  • "Staff were really friendly and very efficient."
  • "The staff are incredibly hard working in this small but busy restaurant, always on hand to help even though they are incredibly busy."
  • "Excellent customer service, food was amazing and the atmosphere was great too!"
  • "First time there with my son Kris. We had a great lunch, ribs were tender and succulent. Definitely revisit. Would heartily recommend!!"

Cons:

  • "My only gripe is you cannot see a menu anywhere on the website and it's changed from the last time I went."
  • "Waited around 15 minutes after receiving the bill before someone finally came up to us, despite plenty staff walking past."
  • "Service was poor, despite asking for everything to be taken out at the same time, there was 20 minutes between first plate and last!"
  • "I have recently been in Maggie's grill twice and both times I was given a table next to the entrance door and their toilet and kitchen. Very cold and noisy place."
  • "Drink service is a little slow but nothing you'd be frustrated by. Biggest issue is being sat next to the front door on a cold evening and feeling a continuous draft."
  • "Went to pay. One waitress just handed us our bill, didn't ask if we enjoyed the meal (They knew we obviously didn't), and didn't even ask if we were coming to pay, just put the bill on the counter."
  • "Wanted to order takeaway but woman at the door told us we had to order online and would have to wait an hour. She was quite rude about it."
  • "Two stars only because the waitresses were friendly and welcoming. The food was awful!"

Atmosphere & Location

Pros:

  • "Great location with views in the college. Kind and thoughtful staff."
  • "Location- central to Aberdeen City Centre, with parking, bus links and foot access."
  • "Vibrantly lit and decorated with a busy atmosphere."
  • "We had a fantastic romantic date night here. Great selection of food and a fair price."
  • "The only negative is that it is five hours away from where I live."
  • "An excellent meal, huge portion of supposed small nachos with added chilli, accompanied with refreshing beer."
  • "The food was almost as good as the service. Aimee our waitress was spot on, engaging, friendly, funny and informative."
  • "Fantastic experience, outstanding food and outstanding service. Best place for North American food in Aberdeen. Great new location too, it's bright, clean, spacious and cheerful."

Cons:

  • "Not much atmosphere in this new glass restaurant at Marshall Square. Lacks a bit of character and could just be any other TGI Fridays."
  • "The new place lacks that personal and cozy atmosphere or the home made quality of food."
  • "Whilst it doesn’t have the charm and warmth of the original, the food here is still top quality."
  • "I have recently been in Maggie's grill twice and both times I was given a table next to the entrance door and their toilet and kitchen. Very cold and noisy place."
  • "Whilst the food and service were 5 stars, the small venue can get very noisy and the presentation was poor."
  • "I can't imagine a wheelchair user finding it an accessible restaurant to manoeuvre and feel comfortable in - having to manoeuvre a pram throughout the restaurant was extremely tricky."
  • "The tables are also really small. We ended up having to move the condiments container onto the floor in order to have sufficient room for our drinks and plates."
  • "This is extremely confusing to us given how highly rated the restaurant is by so many. There is no way we'll ever be back, as if the food wasn't bad enough, the customer service ended any chances of us returning."

Thanks! Your review is awaiting moderation.