Joya Italian Steakhouse Reviews Summary

Category: Steak house Bath

Address: 6 Grand Parade, Bath, BA2 4DF, United Kingdom

Phone: +441225460240

Rating: 4.5
based on 236 reviews.

Food Quality

Pros:

  • "The staff were friendly, food exceptional, and fresh."
  • "High quality food at fair price, we loved the friendly serving."
  • "Food is cooked to order with fresh and high quality ingredients."
  • "The food was delicious and the drinks were reasonably priced."
  • "The Italian cook your own steak experience was maybe the best I’ve ever had."
  • "The Steaks are out of this world!!!! Best place I have eaten steak in years, cooked to perfection."
  • "The seafood linguine was out of this world! Full of octopus, prawns, mussels & calamari!"

Cons:

  • "The tomato bruschetta starter was nice but our mains could've been better."
  • "For this money there are a ton of better places out there."
  • "The food was below average and portion size doesn't justifies the price."
  • "The seafood sharing starter was a real disappointment as it sounds great on the menu but you get a very measly portion of not very well cooked seafood in a basket."
  • "The food is so over priced and the meat is without any flavour."
  • "The food finally arrived and it was average, we were so dissatisfied."
  • "The prawn lemon risotto was tasteless."

Service

Pros:

  • "We had a reservation and the service was very quick and efficient."
  • "Highly recommend 5* for service, food, location all round great little find."
  • "The service is great and we felt really welcome."
  • "Service was efficient, friendly and great with the kids."
  • "The waiter and waitress are knowledgeable about the food they served."
  • "This place is amazing and the customer service is exceptional."
  • "Wonderful and friendly staff! Toby and the others answered questions, ensured our food incorporated our food intolerances and made us feel welcome."

Cons:

  • "The service could have been better but the place was busy the staff didn't seem to have a huge amount of food knowledge or know about the drinks."
  • "We waited over an hour and we received no food."
  • "It took around 40 minutes to have a server even come to our a table and ask for our order."
  • "Took 50+ mins to clear our table then to be told by the waitress it's because you was busy why it took so long."
  • "We were made to wait outside as they were having issues with other customers being seated."
  • "Service chaotic - we had finished our starters before our drinks arrived and that was only because we had to ask where they were !!!!"
  • "Service was very slow but it was a packed out restaurant, really busy and our waitress was really friendly and apologetic so we let it go as we could see how busy she was."

Ambiance

Pros:

  • "The atmosphere and the service made our time really unforgettable."
  • "What an absolute belter of a place, fantastic venue with lovely staff."
  • "Absolutely fabulous food surrounded by a warm, inviting atmosphere in Bath’s city center."
  • "Atmosphere all on point."
  • "Lovely interior and atmosphere."
  • "Very cozy atmosphere, absolutely excellent service with very friendly staff, and amazing food in generous portions!"
  • "Staff were welcoming, atmosphere was warm and relaxed."

Cons:

  • "Just Horrible! Super stinky and under ventilated."
  • "With many people seated in a relatively small place, it was a very noisy environment."
  • "No pretence of social distancing in fact OVERCROWDED."
  • "The restaurant was full of smoke (cooking not cigarette) when we were there which meant that our clothes stank afterwards which was not great."
  • "I couldn't really hear any music so the atmosphere was a bit limited to the chatter of the people crowded into the first floor."
  • "The only downside is the flat iron steaks being grilled at tables without enough ventilation."
  • "The place was rammed with very little space between tables and the table we were allocated left me sitting in a doorway, it was also incredibly loud."

Value

Pros:

  • "The menu isn't too expensive And food was served quickly."
  • "Food was dreamy, even for me - a vegetarian in a steak house!"
  • "Food good but 4 stars for getting our 2 steaks the wrong way around."
  • "Affordable amazing steaks."
  • "Couple this with reasonable prices and they should have 10 stars easily."
  • "Good food, service was really fast."
  • "Honestly, this is the best place I've ever eaten at. The food is amazing quality and large portions so you definitely get your money's worth."

Cons:

  • "Food is ok the slightly pricier end of the spectrum but the service and overall was worth it."
  • "It is pricey for what it is though."
  • "To top it off, they default add a 10% service charge to the bill."
  • "The food is lovely but not good enough to come back again as service was very poor."
  • "Wee bit pricey."
  • "A bit over priced for everything else but the meat."
  • "Once we finished our meals, we paid £48.24 for all of it - it’s not cheap at all and also because they automatically give themselves a 10% service charge."

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