Miller & Carter Bath Reviews Summary

Food Quality

Pros:

• "Super good steak!"
• "Food was excellent, scallops/calamari, spicy cauliflower wings, fillet mignon and veggie wellington."
• "The steak was tender and really tasty."
• "The calamari and crème brûlée were also very good."
• "The steak was cooked to perfection."
• "Food and presentation that is as good as it gets."
• "Had the steak sharing platter for two and I wasn't disappointed. The meat was cooked perfectly (rare) the filet steak was a good size and very tender."

Cons:

• "The food was luke warm but edible."
• "The chicken wings starters were not that tasty or spicy and were luke warm."
• "One of the steaks was also only warm when it arrived at the table."
• "The main was terrible all vegetables were rock hard turkey wasn’t the best."
• "The food could have been warmer - plates, sauce and onion fritters were not completely cooked through."
• "The food I felt was terrible - we were really disappointed considering we use miller and carter a lot."
• "Worst steak I've ever had! The meat was horrible, felt like a chewing gum."

Service

Pros:

• "Me and my girlfriend had a fantastic evening tonight. Our waitress Cristina was helpful, charismatic and attentive."
• "Staff were fantastic as always. Lauren deserves a special shout out, remembering us from last time and giving us the perfect amount of care and attention."
• "Big shout out to the staff, our server Cristine and especially young Finn who had a mishap with our food but kept his head, dealt with the issue and swiftly rectified the situation."
• "Cristina as our waitress, she was amazing and really made our evening special! She was attentive, fun and so helpful, explaining the menu and options perfectly."
• "The staff were all very attentive and friendly. Service was excellent."
• "The waitress was a very nice lady and a credit to the team."
• "Our server was lovely, very friendly and relaxed, she was super."

Cons:

• "The food was amazing but the service was really bad, we had to call a member of staff over for every little thing we needed."
• "Service was all over the place."
• "I contacted guest services about this but as yet have had no response."
• "Emailed M&C a complaint and no response in over 3 weeks. Not even an apology from the restaurant."
• "We ended up paying £95 for a sub standard meal, not even a meal we wanted and made our break that little bit more disappointing."
• "Service was sub-par, wait staff spent majority of the night crowded together in the bar chatting to one another."
• "Terrible service which was so slow it took 1 hour from ordering to having steak on the table."

Ambiance

Pros:

• "The ambience was, for us, improved by the absence of piped music."
• "Lovely atmosphere."
• "Food was absolutely amazing, seated swiftly and staff were fantastic as always."
• "The atmosphere... feels a bit like a Weatherspoons with the lights dimmed a bit."
• "Superb building, high ceilings with excellent lighting and atmosphere."
• "The atmosphere was lovely, booth was great."
• "Very nice atmosphere, friendly stuff & good prices!"

Cons:

• "The only thing I would say is the pop music dulled the atmosphere and tone of the restaurant."
• "The restaurant lacked atmosphere."
• "Felt like I was eating tea with blazing squad."
• "The restaurant looks great though, nice atmosphere."
• "The restaurant lacked atmosphere."
• "Felt like the music was a little out of touch with what is a upmarket restaurant (chart/pop music didn’t really match the atmosphere, something more subtle would be better)."
• "One downside was fellow diners with a small child who was given a phone to keep her occupied, who then watched a kids program on full volume."

Value

Pros:

• "Prices are expensive but it’s worth it for the quality."
• "It's not a cheap restaurant, but based on the food last night it is worth the money for an occasional treat."
• "Parking nearby, and the price was a little more expensive but the whole experience was worth it."
• "Had the 3 course steak and date, Good value for money. Definitely recommend."
• "Everything a steak house should have. Perfect cuts of meet, excellent grilled, great sides."
• "The food was amazing and steaks cooked to perfection."
• "Great food and very relaxed atmosphere."

Cons:

• "We ended up paying £95 for a sub standard meal, not even a meal we wanted and made our break that little bit more disappointing."
• "We probably wouldn't visit Miller & Carter again as we didn't feel it was worth the money charged."
• "It's become very expensive too, but maybe it's partly to do with steak meals we have had in France lately?"
• "So an extra 20% on an already high end priced meal tainted our experience."
• "Eventually when my overpriced steak came, it was stone cold!"
• "Worst steak restaurant in bath!! I honestly can not believe how much credit this chain gets!"
• "Then, when my overpriced steak came, it was freezing cold, and so was the sauce."

Accessibility

Pros:

• "Meet & greet very good, had taken on board the fact that I'm deaf."
• "Booking is advised."
• "Felt very safe, welcomed by the door host on the way in."
• "The staff were absolutely wonderful from the minute we walked in the door until we left after a fabulous meal."
• "Booked our team Christmas meal here, the room they gave us was lovely, almost grand."
• "Attentive, efficient, knowledgeable and friendly staff at a relaxing restaurant in a central location."
• "Upon arriving in the lovely city of Bath, our group of friends and I knew we had to visit the renowned steakhouse, Miller & Carter."