Pizza Express Reviews Summary

Atmosphere

Pros:

• "atmosphere was excellent as well and very family friendly environment"
• "The atmosphere was amazing, however, the food was nothing special."
• "Such a lovely atmosphere! Great food and great staff quality."
• "Excellent and outstanding atmosphere."
• "Always a good experience at Muswell Hill Pizza Express, all hours of the day, a great team here."
• "The experience was amazing! We booked table for 4 and was seated next to the window on a lovely space."
• "A truly wonderful experience"

Cons:

• "The whole front section of the restaurant was cold and draughty."
• "The place also felt noisy and squeezed in."
• "Noisy when busy but you get what you know as it's a Pizza Express."
• "Waiting time 20 mins before service and about 10 people in place not very warm and welcoming."

Service

Pros:

• "The food arrived quickly and the staff were friendly especially Mikail and Adam who served me."
• "Lily and Rebecca were so friendly and helpful today"
• "our waitress Adele, she helped make our time more enjoyable and memorable"
• "Staff is incredibly attentive and polite."
• "Our waitress Rebecca was very attentive and accommodating."
• "The staff was very polite and attentive, the food tasted amazing we will definitely be returning soon."
• "The staff were friendly, helpful and engaged so well with the children."

Cons:

• "Having booked a table for 10, no table ready and put in the passage between the toilet access and the service entrance"
• "Raised it with manager and he was really not bothered."
• "The staff and the manager told us we are busy, we can not do anything about it"
• "Staff more interested in talking to each other"
• "Appallingly slow service and inattentive and vacant staff."
• "Service - awful. Borderline rude, they weren't that busy, the staff were congregated chatting in the corner."
• "The staff were friendly but service was very slow. Also I was overcharged by nearly £20."

Food Quality

Pros:

• "The food made me feel like i was in Italy"
• "The food was delicious with a great variety of choices"
• "The soft and succulent texture contrasted with the spicy chilli sauce left me lost in a world of my own."
• "The food was exquisite and the stuff was proper and even the desserts were tasty"
• "From the mouthwatering salads and dough balls to the scrumptious pizzas, everything was prepared to perfection."
• "The pizzas we ordered on the thinner ‘Romana’ base were really very delicious."
• "The food was always fresh and delicious"

Cons:

• "Unfortunately, the pizza was not hot and the plates were stone cold."
• "Halloumi bites were mushy and a bit forgettable"
• "My daughters food came spaghetti bolognaise and it was burnt and over cooked hard and horrible!"
• "The pizza was uncooked even if we waited 45mins"
• "The pizza is not what it was years ago, the ingredients are not as nice and the base is way too doughy."
• "The calamari starter was burnt as were are Romana pizzas."
• "The pizza (Margarita) was large but full of tomato paste, hardly any mozzarella"

Cleanliness

Pros:

• "Lovely little restaurant"