Heroica Lounge Reviews Summary

Food Quality

Pros:

• "Tasty melanzana starter presented with spot on garnish, generous 4 cheese pizza, dough just the right balance of crisp and doughy."
• "Absolutely world class, amazing Neapolitan style pizza made by a great chef from Italy."
• "The bruschetta is really hitting though. I enjoyed that a great deal, so def get an order."
• "Food was absolutely delicious! We shared some garlic bread and 2 pizzas. Everything tasted super fresh."
• "The food was exceptional, and I really can’t praise it any higher, would give them six stars if I could!"
• "Pizza was right up there with New York City pizza. Perfectly cooked dough, great sauce and fresh mozz."

Cons:

• "Pizza with tomato sauce and ham was ok. Bad smell due to a ice cream food truck running on some sort of propane gas."
• "Topping sloppy and watery, base mostly burnt. I ate mine because I paid for it, she couldn’t get past the first few bites."
• "We ordered a truffle pizza and this was the pizza with burnt bottom."
• "Pizza was soggy, too much tomato, the cheese was falling off from the pizza, no chicken pizzas at all."
• "Pizza's are small for the price (compared to larger pizza places) but do have a nice rustic feel."
• "The pizza was not cooked properly at all. Veggie pizza was totally undercooked, had way too many toppings for a thin pan pizza and the aubergine was not cooked."

Service

Pros:

• "Top food in a quirky setting with friendly attentive service."
• "Food, service, hospitality, location and prices all A+."
• "The staff are excellent, they're really friendly and always happy to help."
• "Staff quickly cleared a table for us upstairs (we were a party of 4) and we had a great view of the harbour."
• "Staff was super nice too!"
• "Service was great too! The chefs were so friendly as soon as you set foot onto the bus!"

Cons:

• "We got seen by a pushy staff member at the entrance of the bus. He didn’t give me a chance to ask if we’re OK to sit up stairs as we just want drinks not food."
• "WARNING: The waitress will literally HOLD YOU HOSTAGE inside the restaurant until you write the place a 5 star review."
• "Sat outside in the most windy area due to overbooking. Then forgotten. Never got a menu, had to get it my self after fifteen minutes."
• "Very nice venue and great pizzas and music. I give it only 4 stars for the service being rigid with changing tables when there were multiple free tables available."
• "The customer service is lacking. They over charged us by quite a bit and the till operator insisted we had a dish which we did not."
• "Our pizzas were served without a knife and fork and after the third request we were eventually given cutlery with no apology and a lecture from Anna the very disagreeable waitress."

Ambiance

Pros:

• "Bear on mind it is a bus! Lower deck kitchen upper deck indoor tables. Accessible tables outside for summer and hardy daytimes in winter."
• "It’s like a 5 minute walk from the cable car stop, if that. That’s how we found the place. At night off the water the vibes are great."
• "The heroica lounge is a unique experience. It's something you have to try at least once in your life."
• "It was really fantastic. The novelty is around sitting on an old-school double decker bus, but I have to tell you, the pizza was stunningly good."
• "The only place in London where you can eat pizza in a double decker bus!"
• "The “bus” is small and cozy, with just a few tables, which creates a relaxed and intimate setting for your meal."

Cons:

• "Might not suit everyone. It's not chic or luxurious. It just hit the spot for me tonight."
• "Bus is a bit run down."
• "Quircky place and I really enjoyed. The bus was a bit too cold."
• "I think in time it would be nice for it to have a bit of a refurb upstairs inside."
• "Sat in with my 6 year old. Margarita for her and Nduja for me. Topping sloppy and watery, base mostly burnt."
• "It's not the first time I've been here. I remember last time there was unpleasant burnt bit."