Immigration Advice Service Reviews Summary

Professionalism of Lawyers

Pros:

• "I can't recommend Immigration Advice Service Ltd highly enough. It was fast and reliable, and the receptionist Rachel Turner was wonderful."
• "Jason was incredibly pleasant, patient and attentive. He answered our questions and ran through our options with great knowledge and experiences, very professional and precise."
• "I have been very impressed so far with all of the members of the team that have dealt with my case. They are all very professional and seem very trustworthy and honest."
• "We had a great experience with Simon. He was so knowledgable and answered all of our questions thoroughly and expertly."
• "I have used IAS with great success previously. This time for my renewal, it was only natural that I would use them again."
• "The advice from Jason helped to alleviate the concerns we had about my wife's immigration queries. He gave friendly and professional advice."
• "Laura Butcher has been of great help throughout the process, providing a clear and easy to understand layout of all the options I had."
• "Our meeting with Ninder Jhita was very informative. She answered all the questions we had from a variety of different angles."

Cons:

• "The lawyer I worked with was nice. However, I requested information that could have been answered very simply without 'research'."
• "Paid for their services months ago, but still have not heard back from them, still haven't filled out paperwork or anything."

Communication and Responsiveness

Pros:

• "Jason Griffiths called my mobile to reach out, and I was so relieved."
• "He responded to our emails fast and even went beyond to help with some issue we had with the IAS."
• "Jason Griffith was so helpful in guiding me in my complicated attempt to get a British passport as a US citizen."
• "I received advice from Jason Griffith. So happy with the result of my session. He also kindly replied to my questions which I emailed him after our session."
• "Laura Butcher ... was able to find time even on short notice to communicate with me which I was most impressed with."
• "Jason Griffiths was extremely helpful with our complicated situation. He went above and beyond with the communication replying to emails outside of working hours."
• "Jason Griffiths was very helpful and knowledgable about our situation, and gave us excellent advice as to how to proceed."
• "Sharan Pal gave me excellent advice and answered all of my questions using language that was simple and easy to understand."

Cons:

• "They don't answer emails or phone calls."

Expertise and Knowledge

Pros:

• "He answered our questions and ran through our options with great knowledge and experiences, very professional and precise."
• "We had a great experience with Simon. He was so knowledgable and answered all of our questions thoroughly and expertly."
• "Jason Griffith was so helpful in guiding me in my complicated attempt to get a British passport as a US citizen."
• "The advice from Jason helped to alleviate the concerns we had about my wife's immigration queries."
• "We spoke with Sara Pino for an initial consultation, which was efficient, informative and answered all of our questions."
• "Jason Griffiths was able to clarify a number of issues related to my pursuit of a UK permanent leave to remain visa."
• "Sharan Pal was informative and helpful with our queries and listened/answered all of them with clarity."
• "I received exceptional advice via a video meeting with Simon Magava, i received a professionally written file including all aspects spoken."

Cons:

• "I was expecting straightforward answers, and we couldn't get there, but probably this was due to the complexity of my case."