The Brisley Bell Reviews Summary

Accommodation and Rooms

Pros:

• "We had a fabulous room, outstanding Dinner and service."
• "Turned up today to a fantastic room(Hindol). Love the shortbread and sloe gin gifts."
• "We had a lovely room with an extra bed for my 3 year old grandson."
• "The accommodation is excellent with outstandingly designed guest rooms."
• "Our room (Hindol) was beautifully decorated, spacious and cosy."
• "The rooms were very cute and clean. There was a nice espresso machine with fresh coffee grinds."
• "Arrived 5 mins after kitchen closed... Unhelpful and careless attitude. I prefer nicer places where I can be treated better."
• "Room was very comfortable (Windum)."

Cons:

• "I would have loved somewhere to hang my clothes but didn't take the shine off the stay at all."
• "The property is loud... At 11:30pm on Friday we still had guests outside our room speaking loudly."

Food and Dining Experience

Pros:

• "The food was fantastic and the service made it even more lovely."
• "Well thought out and expertly executed dishes. Best food you're likely to find outside of Norwich."
• "Dinner was top notch and service too. My pork belly was really tasty."
• "The food was totally delicious, highly recommend the slow roasted pork."
• "The most amazing food I have ever eaten! The service is always absolutely incredible also."
• "The food was beautiful and they offered a friendly but professional service."
• "The food was excellent my congratulations to the chief."
• "Food of reasonable standard, although all a bit specialised."

Cons:

• "But sadly that was all let down by what we were there for - the food... pretty bland and uninspiring."
• "Sunday Sirlion Roast Beef Dinner... The beef was tough as old boots."
• "Unfortunately the main event was not good... The potatoes were the worst I've ever had."
• "Poor quality food at premium prices. Had a Sunday roast and the potatoes were rubbery."
• "Terrible experience. Poor quality food at premium prices."
• "Food and surroundings were fabulous, unfortunately due to hot weather... infestation of flies in the restaurant itself."
• "Food was nice but not as fancy as I'd hoped. For what we had to eat, I thought it was too expensive."
• "If you are in to quaffing animals this is the place for you .... disappointing menu for vegetarians."

Service and Staff

Pros:

• "The staff were really friendly and welcoming."
• "Staff friendly and helpful. Dishes so tasty and quality shone through."
• "The staff were very good with him. The Brisley Bell is only about 20 - 30 mins from Sandringham."
• "The service was excellent, attentive without being intrusive."
• "The service from the staff was exceptional. Feels a long time since I have said that."
• "Fantastic food and friendly and efficient service."
• "Service was very good and timely. The food we had was superb."
• "All staff really are dedicated, knowledgeable and intent on you enjoying your visit."

Cons:

• "Explained to barman about the situation but wasn’t heard and treated with a rather snobby behaviour."
• "We ask for a table at 6 when food service begins but the young bearded bar manager refuses us."
• "Only disappointment was bar tender wouldn't make a cosmopolitan cocktail."
• "Waited at least 20 mins for someone to clear our table of our dirty main plates."
• "Front of house staff were poor. When asked for a menu a young lady said she did not have any - that was it!"
• "Extremely poor communication skills (left multiple calls and emails unanswered for over 48 hours)."