Address: 294 High St, Lincoln, LN2 1AH, United Kingdom
Phone: +441522396225
Rating: 4.0
based on 114 reviews.
Service
Pros:
"Waiting staff were both polite and efficient, and the pizzas arrived very quickly."
"Politely greeted as I walked through the door."
"The service was good throughout."
"The standout of the evening was the exceptional service provided by Ferdy and Cloudia."
"Our waiter was very friendly, although run off his feet."
"Claudia was absolutely fantastic and a credit to the company, as was Oliver."
"Staff were very friendly and welcoming."
"The food was delicious and service was quick."
Cons:
"I was a bit disappointed with the service. The staff seemed to be moving at a slower pace than usual."
"Service without a smile to begin with... and without mentioning they automatically put 10% on for themselves without asking."
"The service was a little slow at first."
"Wait times, service and food were all an issue... Waited for a very long time to order anything."
"The service was rubbish took 45 minutes just to be served a pizza and a salad."
"Been 3 times now and the food is amazing every time the only thing that lets it down is the service, every time we’ve been we have been left sitting for ages."
"The restaurant was heavily understaffed and people who came in half an hour after us were served before us."
"Unfortunately the worst service I have ever experienced."
Food Quality
Pros:
"All three pizzas were very good and, in my view, better than any of the major pizza chains in Lincoln."
"The food itself was actually quite good. The pizza was well cooked with a crispy crust and flavorful toppings."
"Best pizza in town! Love this place."
"The pizza, as always, was smashing - a proper Franco Manca special."
"The food here was lovely and fresh. I absolutely loved the blue cheese dip."
"The pizzas are divine! I’ve lived in Lincoln since
2010 and these are probably the best in town."
"The food was DELICIOUS. We are big pizza lovers and this certainly didn’t disappoint."
"The food is of a very high standard. I mean the pizza was out of this world, I am so impressed."
Cons:
"My son's pizza had a nice layer of topping on, which he enjoyed, but my husband's pizza didn't really have much of a topping on or flavour."
"This woeful pizza had a base that was stringy and 1mm thick, and a crust which unlike sourdough, was plain and chewy."
"The older gent who works here does seem to be more acquainted to usual service... Food had slightly burnt ends as well and seemed unevenly prepared and cooked."
"Sorry not for us, latte was cold, pizzas cold, tuna pizza had too much sauce on making it very soggy."
"Finally visited after people hyping it up from when it first opened.. it must’ve gone downhill since then because the atmosphere was flat and my pizza was flavourless."
"Eaten in many a Franco across the land... But sadly I feel they have not matured and improved like the sourdough but are just mediocre at best."
"The pizzas had a raw base so we did not eat much of it. Could’ve done longer in the oven as the toppings were also looking pale and undercooked."
"Had a cold pizza here which is unacceptable as it should come straight from the oven to your plate."
Atmosphere
Pros:
"Candle lit tables, ambient atmosphere and great for those dining alone, couples, and groups."
"The whole place is warm and inviting. We were greeted at the door as if we were good friends."
"Great experience! Went there for a birthday party with several friends! Very friendly staff and great atmosphere."
"Food was fab and service was super, the restaurant was quite quiet to
start but we did head over early lunchtime."
"Nice, cozy place. Decently sized pizzas. The pizza base alone is so tasty."
"The restaurant was clean and well laid out meaning you don't feel crowded. The staff are helpful and knowledgeable without being intrusive."
"Lovely staff and great pizzas as always. I came for my birthday and they surprised me with a lovely treat."
"It’s very bright in there though would be lovely with some cosier later at night."
Cons:
"Arrived before midday and were the first customers in the restaurant, which explains the lack of atmosphere, but it soon started to fill up."
"Also outdoor area is by a very busy road, noisy, good for people watching. Ha!"
"The atmosphere was disappointing - no music and lack of customers."
"It must’ve gone downhill since then because the atmosphere was flat and my pizza was flavourless."
"Like a Pizza Hut but with sourdough pizza. Nothing special but at least it's not expensive."
"The restaurant would benefit from some relaxing Italian music."
"Visited on a Sunday lunchtime and enquired if a table was available for five, and were asked to come back in a few minutes when our table was waiting for us."
"The restaurant has the most bizarre payment method, in which you have to download the app and let other people who you are dining with 'join' before paying."