Adventure Valley Reviews Summary

Activities and Attractions

Pros:

• "Great day out for the kids with a large selection of activities to do."
• "There's out door inflatables to bounce on, in door soft play, farm animals, play park and much much more."
• "Daily activities such as feeding animals, tractor rides (recommended), swan rides etc."
• "There's lots of activities to do and there's all sorts to do at certain times."
• "The end of day foam party was such a good touch all the kids loved it."
• "A great place for under 10s. Make a day of it to get the most bang for your buck."
• "Adventure valley is jam packed with different activities and set times to plan you day!!"

Cons:

• "Some slides weren't slippery enough as children getting stuck."
• "Quite a few rides were not on, and this is a saturday in the 6 weeks holidays, so prime time?"
• "Half of the activities were not on."
• "Many features not operating."
• "The rides/attractions - albeit 'included in the price' - were shut except for 15 mins a day."
• "Appalling experience... two rides for smaller children was not even operating so our daughter was unable to go on any rides."
• "Some of the rides and activities were shut due to the rain."

Staff and Service

Pros:

• "Loads to do and all the staff were very nice."
• "Welcoming friendly staff."
• "We thought the staff on duty today we lovely and helpful."
• "The staff were all absolutely incredible so the star rating reflects them and the care of the animals."
• "Staff helping out at the party were excellent, answered the children's questions about the animals and kept them well entertained throughout the party."
• "Staff are super friendly great with children."
• "Staff are extremely helpful and very friendly, makes a change to go somewhere like this and staff are so enthusiastic about their jobs."

Cons:

• "Whoever was on doing the water wars today needs a talking to."
• "The queue is always huge, one member of staff serving while 5 others stand around."
• "Some of the staff were rude when asked about this."
• "Four of them 3 girls and one boy sat in the ride in animal part talking amongst themselves and had no interest in interacting with any of the children."
• "The attitude of some of the catering staff is poor."
• "Staff had no consideration for the young children waiting for food."
• "Alas some of the young female staff sadly need to work on there people skills and smile a bit more."

Facilities and Cleanliness

Pros:

• "4 children...4 adults... very clean place but not a lot to keep a family happy for more than an hour or 2."
• "The facilities were clean, the food reasonable, except the lack of indoor seating for those that bring their own food."
• "Possibly the cleanest play park we have ever visited."
• "Everything was very clean, there are lots of handwashing stations."
• "Staff were pleasant and helpful and very good at keeping everywhere tidy and litter free."
• "Animals and attractions seem well cared for."
• "Happy well cared for animals."

Cons:

• "The toilets in cafe area especially the baby change, were dirty, nappy bin was overflowing and no anti bacterial spray or cleaning facilities were available."
• "However, the toilet facilities are some of the worst I have ever seen."
• "It could do with a little clean Eg... Tables & toilets out side near cafe."
• "Everything was very run down and a few of the attraction's were broken."
• "First stop were the toilets, which were filthy and very smelly."
• "The place itself, it could really do with a makeover, especially the toilets they are very grubby."
• "One down side is the food at the cafe, the side salad was a few strands of lettuce and one piece of cucumber and 5 tortilla chips."

Value for Money

Pros:

• "Was £50.50 for 2 adults and a child but it's cheaper if you book online."
• "Tickets are at a very reasonable price which I would recommend buying online in advance."
• "So much to do, vouchers available for kids go free with every paying adult which made it extremely good value for money."
• "Great value for money."
• "The overall price for a family day out does represent good value."
• "Good value if you use the discount."
• "Well worth the price."

Cons:

• "The problem the tickets are expensive."
• "Only thing I would say is a slight negative is the entry fee is very expensive and isn’t somewhere most families could visit on a regular basis."
• "Very easy done. Its 27.50 for adult and child which is very pricey anyway."
• "Cost-wise it's a little pricey for what it is."
• "Very expensive, we paid £70 for 2 adults and 2 children, we used to pay £35 so it’s doubled in price."
• "£51 for a family of 4 and still had to pay for all the rides separately, and mostly with cash."
• "Definitely overpriced at over £30 for two adults and a youngster."

Food and Dining

Pros:

• "The meals are surprisingly quite good, not gourmet but seemed home cooked."
• "Food was also on point 👌."
• "Food decent and reasonable costs."
• "The restaurant produced some really delicious food!"
• "Food and drink are very reasonably priced, and looked very nice."
• "The cafe area is clean and the food great value for money."
• "The food tasted good, but was overpriced."

Cons:

• "The food is cheap and nasty, spend more time on quality food."
• "However if using the cafe be prepared for a lengthy wait."
• "Absolutely appalling service from the restaurant, told 50mins wait at 1.30pm now 3.47pm and still no food, people round us being served."
• "The food in the restaurant wasn't great and took almost an hour to arrive."
• "The cafe is dreadful food horrible potions, gravy and chips 70% gravy to 30% chips."
• "Take your own food as the cafe whilst ok the food is basic and pricy."
• "Was very surprised the cafe was using little uht pots of milk for tea, especially given it's set on a farm."