The Potting Shed Cafe Reviews Summary

Service Quality

Pros:

• "What really stood out was the superb and very genuine service we received."
• "The service from Adrianna was perfect! She was warm, friendly and attentive."
• "The waitress Layla was brilliant, so friendly and couldn't do enough for us."
• "The staff made us so welcome and made my wheelchair bound mum feel at ease immediately."
• "Food delicious and service was great, our friendly smiley waitress was delightful."

Cons:

• "Unfortunately, there was a blonde woman in a peach coloured top who seemed to be in some kind of management position who was really rude."
• "Sadly we had the rudest waitress who didn’t smile once, didn’t make eye contact."
• "Terrible management, could be much better but the staff just don’t care enough."

Food Quality

Pros:

• "The fish sandwich is excellent, so are the various brunch options."
• "The food was delicious."
• "Ì had the mushroom toast which was packed with button mushrooms and oyster mushrooms."
• "The food here is so nice!!! The quiche was very comforting and sandwich nicely seasoned."
• "My first visit here was a really pleasant experience. Happy and helpful staff, lovely food."

Cons:

• "Don't order the eggs royale, they were cold and tiny amounts of salmon."
• "The peach salad in reality was not as sumptuous as the picture."
• "My salad was so boring, it had potentially lovely ingredients but it was all super tasteless."
• "A tad disappointed, my burger didn't have the right texture."
• "The food let things down. A sandwich was made with bread that was chewy and the crust was more like rubber."

Ambience and Setting

Pros:

• "Lovely setting and atmosphere."
• "Great cafe with a nice relaxing atmosphere."
• "Beautiful scenery outside, tables set at a good distance from each other."
• "Stunning flowers. Had breakfast for my dad's birthday here. The view of the nearby field so inviting and peaceful."
• "The coffee and cake were absolutely delicious. The setting is delightful, a spacious comfortable room."

Cons:

• "Atmosphere spoiled by a large group who bought their two small children with them and allowed them to run back and forth."
• "Unfortunately inside is noisy when full think down to the wooden floors."
• "Sadly the service at the cafe on my visit today was rubbish, and that spoiled the whole experience."
• "Shame the Potting Shed restaurant was fully booked, would have stayed for lunch."

Pricing and Value

Pros:

• "The food was superb and good value."
• "The prices are what you would expect but the food quality is good."
• "Good quality coffee, and beautiful food. Definitely recommend."

Cons:

• "Also asked for hot water and was charged £1 for it."
• "They offered us a slice of black pudding with the full English breakfast but failed to tell us the extra cost of £3.50!!"
• "The Potting Shed Cafe St Albans charged an extra 50p for an extra teabag when I requested a strong tea."
• "COMPLETELY inflexible. I ordered 1 slice of toast and baked beans for my 2year old and was charged £5."

Wait Times and Efficiency

Pros:

• "Service was very friendly and efficient as usual."
• "Well organised ordering and efficient table service system."
• "Friendly and prompt service."

Cons:

• "Everyone was very friendly but it took ten minutes to get the drinks from the till to my table."
• "However, the experience was marred by very slow service."
• "Only lost a star because it took a long time to get our food."
• "Waited 45 minutes since half 11 to receive our food."
• "Sadly the service at the cafe on my visit today was rubbish, extraordinary wait times for service and food."