Crown & Cushion Reviews Summary

Food Quality

Pros:

• "Fantastic food, lovely pub with clean facilities & friendly staff."
• "Food was hot fresh and nicely presented."
• "I had roast beef, very nice, it was all good but the vegetables were excellent."
• "Rib eye for me cooked to perfection, with great flavour."
• "The steak and ale pie which was delicious it melted in your mouth."
• "Food was simply delightful and clearly home cooked."
• "The food was absolutely amazing. Everything cooked to perfection with lovely presentation."

Cons:

• "Trying to pay for the meal took a lot lot longer than needed, too!"
• "This really was a meal that none of our group came away feeling happy with."
• "The soufflé of vintage cheddar cheese was tasteless."
• "We went for lunch and had the fish butty and the smoked ham melt, both of which were barely warm."
• "Lunch today and everything we have just been served was yesterdays food."
• "The chicken (a supreme cut) was totally overcooked dry no flavour."
• "The fish was not cooked properly, the white was tasteless and unpleasant, the chips were extremely boney."

Service

Pros:

• "Service was good and the staff were very helpful food was good without being exceptional."
• "Friendly and quick service."
• "Staff were efficient and friendly."
• "Service is excellent, the staff are friendly and helpful."
• "The service was excellent I will be definitely returning again."
• "The service on the day was second to none."
• "Staff sooo nice and welcoming."

Cons:

• "Staff never enquired further as to what was wrong with the food when told that it wasn't satisfactory."
• "Put in a side area with a table right by the kitchen, so constant staff going past and bad smell of fish."
• "Service slow but the pub was packed with walkers and we were in a private room it was understandable."
• "Service was pleasant and pricing good value for the quality."
• "I received shocking service when I ordered a cup of green tea at the bar."
• "The service was not great."
• "Service was non-existent."

Atmosphere

Pros:

• "£130 for four is not outrageous and surroundings are wonderful."
• "Great location in small village between York and Malton."
• "A Beautiful cosy pub in Welburn near Castle Howard."
• "Really nice traditional village pub."
• "A great pub to go to and feel at home and relax!"
• "Lovely place, lots of seating and distinct areas with relaxed and cosy feels."
• "Beautiful little country pub, great atmosphere."

Cons:

• "Little choice of gluten free (used to be much more)."
• "Seemed to be short of quite a few normal drinks."
• "Only two choices of adult alcohol free drinks, it would be nice to see an alcohol free wine and a gin on the menu."
• "New menu has a limited selection for lunch, had to wait as I ordered my food with no cheese, but it arrived with cheese."
• "The only negative thing was the room was a little cold for my poor old Mum."
• "We didn't want to sit near some children and were made to feel like we were being awkward."
• "Very disappointing my partner and I arrived at 4.15 to be told they could not fit us in as they were up to their daily limit."

Value

Pros:

• "Still running the help out to eat out scheme which was a bonus."
• "Service was pleasant and pricing good value for the quality."
• "We paid £30 for a 3 course meal each with drinks on top."
• "Service was just right, cost very reasonable."
• "The quality of the food more than justifies the more expensive bill."
• "Food was superb - as was the service, the staff were really friendly."
• "Both meals we had were freshly made and very enjoyable."

Cons:

• "They’d also run out of hot chocolate, which for February isn’t great."
• "The amount on the plate was smaller then a child's portion."
• "Average food for high price."
• "The £63 we just paid wasn't worth it."
• "Very, very average and overpriced."
• "Not good value at £12."
• "Very poor value for money."