Address: Barker's Pool, Sheffield City Centre, Sheffield S1 2JA, United Kingdom
Rating: 4.6
based on 262 reviews.
Seating and View
Pros:
"Good viewpoints from most seats, which are well appointed with adequate knee space."
"The auditorium is large and the seating is comfortable with lots of leg room."
"Great views from all seats."
"No matter where you sat, the view would be great."
"The seats are roomy with plenty of leg room which makes a pleasant change at a venue like this."
"If you get a seat in the stalls or circle you will have a great view."
"Wherever you are seated you have a good view of the stage."
Cons:
"Extremely cramped is one way to describe it, watched ant Middleton here which was good but it's safe to say the seats are way too uncomfortable."
"DON'T sit in the stalls if you want to see everything happening on the stage."
"Couldn't see the middle of the stage at all! Waste of money if you have booked to see a ballet performance and all you can see is the back of the person's head in front."
"Many of the seats marked as unobstructed are heavily obstructed by the raised rails on the stairs."
"The seats are too near each other and if you have someone who fidgets it is very annoying."
"The seats are directly behind each other, not offset."
"We were sat in the rear balcony (row E 16) and could only see the left side of the stage."
Staff and Customer Service
Pros:
"All the staff were very attentive."
"All friendly, very helpful and would happily visit this venue again."
"Staff are friendly and sooo helpful."
"All the staff were really helpful, and seats were comfortable."
"The staff couldn’t have been more helpful."
"Staff really pleasant, facility felt really clean and loved."
"The staff are always helpful and pleasant."
Cons:
"I think this venue is killing itself off slowly."
"Staff in the auditorium do not intervene work patrons who are rude and selfish and think it's OK to video a whole show."
"The only let down were the stairs to get out after the show, they could do with a dose of love."
"The actual group was very good and at £25.00 a ticket for a tribute band a tad expensive only to be spoilt by very miserable looking, fun spoiling staff."
"Just tried to book some tickets for Mike and the Mechanics in March... Very poor customer service!!!!"
"BUT what really let The City Hall down and is my main point were the STAFF."
"I have never been to a venue before where the staff looked like they did not want to be there."
Facilities and Amenities
Pros:
"The best classical concerts you could find are here in the City Hall."
"Lift available for circle seat in floors 1 and 2."
"2 elevators available for disabled access to upper levels."
"There are bars and toilets on every level which is good."
"Very centrally located, if you have tickets to a show here, you're entitled to a parking discount at the nearby multi story."
"Great public transport and nearby parking."
"Lots of corridor space for wheelchair access."
Cons:
"Yes the drinks kiosk and the toilets are far too small making queuing a nightmare."
"Parking can be a problem as it's a city centre site."
"The city is flooding and official guidance from the Met Office is not to travel, yet the venue is still hosting the event and not offering refunds for people who cannot get to the event."
"They only paid nominal attention to the security, allowing people who said they were from the coach to come in with backpacks without signing or baggage checks."
"The only thing that lets this place down is having to go all the way downstairs to a tiny bar area that gets too full and people are pushing and shoving trying to get a drink."
"Finding somewhere to park my truck is the only drawback."
"The only problem was finding parking especially for disabled."
Building and Architecture
Pros:
"It's an iconic Sheffield building that I enjoy walking past almost every day."
"The building itself is impressive."
"Extremely well looked after the ceilings in the main entrance are stunning."
"An impressive building to behold architecturally, the foyer is particularly ornate too."
"The building inside has beautiful architectural features."
"A fantastic building with good seating."
"This is a beautiful building in the heart of the Steel City."
Cons:
"On entering the building l was less impressed. I felt l was stuck in a 1970's episode of The Love Boat, without the love."
"It's a lovely old theatre but looking a bit tired now."
"The roof is decorated with a beautiful chandelier and the background of the main stage is just amazing."
"It's not changed since my very first concert attendance in the 70's."
"This is a stunning building with some beautiful original features."