Mangal Meze Restaurant Reviews Summary

Food Quality

Pros:

• "The Quantity and the quality was very good."
• "Never disappointed. The food is to die for!!"
• "The food is of an excellent quality, we had items from the lunch menu and the regular menu and there was no compromise on the portion size."
• "The food served is tasty and of generous potions."
• "The food was fresh and yummy."
• "This is truly a Turkish delicacy. You guys serve excellent food."
• "Food was delicious, staff were friendly and helpful and the price was reasonable."

Cons:

• "Been coming here for long time even after being sold salty food but I will never return!"
• "The salad is so much worse now."
• "Portions are a bit small for the prices."
• "A waste of money for reduced and tasteless portions."
• "Definitely the worst food I’ve ever eaten. The Halloumi was greasier than my hair, the sauce was just disgusting, the chicken was honestly dryer than a cracker and the bread was so stale."
• "The food was bland and nothing special."
• "The doner and Beyti were salty and saucy."

Service

Pros:

• "The server Alex was undeniably top class with service at the table."
• "Good customer service. Very polite and friendly."
• "Great staff all are very polite and helpful."
• "Very attentive staff who asked when you wanted main course after starter."
• "Service was friendly, efficient, and very polite."
• "Always a good atmosphere. Staff are fantastic and always deliver the birthday cake to the table with candles glowing and great music."
• "Service was outstanding - waiting staff were friendly, kind and super attentive without ever being overbearing."

Cons:

• "You can get forgotten at times if it is busy."
• "The food is expensive, the staff are polite but the waiter we had was stern and rude."
• "The place is too small, if it's too busy they will tell you that the table is booked and somehow you have to leave."
• "The waitor said to us that the order that we orderd was to little as to the table and also refused to serve tap water."
• "Unacceptable!! Been going to that restaurant for years. Always was a quick service and complimentary stuff on arrival.. today….. 15:50pm .. half empty.. total ignorance.. massive “thanks” for Alex! So-called “waiter”!!!"
• "Poor poor service. Waited 40 minutes for food."
• "Waiters weren't very attentive."

Atmosphere & Decor

Pros:

• "Added to the amazing atmosphere 💯."
• "Decor lush, ambience welcoming."
• "One of the best places in Romford."
• "Good place to pass by and have traditional Turkish kebabs."
• "Always a good atmosphere. Staff are fantastic and always deliver the birthday cake to the table with candles glowing and great music."
• "The inside and outside of this restaurant was fantastic."
• "Absolutely amazing place."

Cons:

• "The place has fallen down since they changed management."
• "The place has top prices and low quality."
• "The manager is a bit strange kept coming to our table to see if we are ready to order."
• "Average service, less than great drinks selection, an awful facade."
• "Service time very long. It took 55 mins for main course to arrive."
• "The entrance is wheelchair friendly so there shouldn't be any accessibility issues."
• "THE UGLY: this was probably the biggest gripe, and single reason for not returning - all the seating at the front when you walk into the restaurant is opposite the open coal BBQ pit."

Value

Pros:

• "The food was amazing and there was so much of it for a very good price."
• "Prices very reasonable, would definitely recommend."
• "Very reasonably priced great experience will definitely be back."
• "The pricing is really reasonable."
• "Price are still better than most of other restaurants, and portions are quite big."
• "Reasonably priced compared locally and good portion sizes too."
• "Priced very competitively excellent quality."

Cons:

• "The food is expensive, the staff are polite but the waiter we had was stern and rude."
• "No compensation or apology offered simply told it was a mistake as they were busy on a Saturday night."
• "They price up everything triple the normal size and later on the bill 12.5% service charge on top of it."
• "The food is more expensive as they make you pay table service (£2 per dish) plus 13% tip on top."
• "To expensive for what they offer."
• "The prices are higher therefore no value for your money."
• "Prices went up compared to before! A family platter for 2-3 people is now £44 (before 37) and large platter is now £72 (before 54)."