"The clinic is a lovely environment beautiful and fresh."
"The clinic is spotless and has a great feel to it."
"Great team, brilliant space, spotlessly clean and really welcoming."
"The clinic itself is first rate such a nice space and all staff delightful."
"A lovey bright, fresh and clean clinic."
"The clinic offers a range of different treatments, including ultra sound, which are all available in your session."
Cons:
"Idiots – they didn't have my appoint even though they confirmed earlier in the day for myself and my son."
Professionalism and Expertise of Staff
Pros:
"Tom is extremely knowledgeable and he will guide you and answer you any worries or queries."
"Tom is friendly, welcoming, easy to talk to and get along with. Very knowledgeable."
"Tom is very knowledgeable and skilled. He listens to the problem, assesses the severity and gives suitable treatment."
"Jasmine provided an excellent service and helped eliminate the muscle knots as well as giving me many helpful tips and stretches."
"Tom was fantastic, knew exactly what I needed for my sciatic nerve pain & also very knowledgeable."
"Tom and the team are professional, friendly and extremely knowledgeable."
"Highly recommend the clinic and Tom. Professional, knowledgeable and knew exactly how to treat an existing back problem."
"Tom is very professional and both listened to me and explained my problem."
Cons:
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Range of Treatments and Effectiveness
Pros:
"There are a range of treatments on offer dependent on your needs and the therapists select what is appropriate for you."
"Tom has provided 1st class treatment, and advise."
"He understands that I want to stay active and gives advice on what level of exercise to continue with along with specific exercises for my injury."
"Tom recommended an MRI as he suspected a meniscus injury. Unfortunately the scan came back as an ACL tear along with meniscus damage."
"My Son Tommy has had reacuring knee problems due to excessive growth spurts. MCR have resolved all his problems with treatments."
"Had an amazing first visit yesterday with Tom he was very knowledgeable, chatty and put me at ease. Looking forward to being pain free in the near future!"
"Quick appointment, fantastic assessment and treatment given on first appointment with exercises to follow at home."
"Tom has used a combination of treatments for my shoulder pain which has been causing me such discomfort on a daily basis for years now."
Cons:
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Customer Service and Experience
Pros:
"The receptionist Carrie was very welcoming."
"Jacqueline in reception makes the booking process so easy, very polite and professional."
"Very impressed with the level of care provided by Tom at the clinic."
"Very friendly atmosphere, made you relaxed, first time using a physio made my back eased up quite a lot."
"Tom was very professional and informative and I left the clinic with a better knowledge of my back issues."
"Would definitely recommend. Thank you!"
"I love coming here. I've been a customer for a few years now."
"Great haircut and amazing service. Never had filter coffee and personal service in a barbers before!!!"
Cons:
"Idiots – they didn't have my appoint even though they confirmed earlier in the day for myself and my son."
"I originally came on here to leave a bad review due to the bad administration I'd suffered when trying to cancel and leave several messages for Tom."