Lost in the Lanes Reviews Summary

Food Quality

Pros:

• "The food was outstanding! Fabulously presented high quality ingredients which were cooked to perfection!"
• "Absolutely loved it there! Had one of the best vegan breakfasts I ever tried - loved the novel take of different vegetables."
• "Their take on a simple Caesar salad was so creative and above all else, tasty."
• "It's consistently been one of the best places for coffee in town, as well as one of the best modern takes on an English breakfast I've ever had."
• "Food was all freshly cooked and nicely served in good time."
• "The food was delicious, the veggie breakfast was marvelous."
• "The Chicken Milanese was cooked perfectly."
• "The dishes were so flavorful and we experienced tastes like never before."

Cons:

• "I had a decaf Cappuccino and the vegetarian breakfast. I expected my breakfast to be less greasy and couldn't eat all of it."
• "Food was good quality and full of flavour. Nicely presented food and drink too. Service was slow despite lots of staff."
• "The food is great been there few times and it was always very tasty. But unfortunately, the service is not great."
• "The food preparation took far too long in my opinion; the restaurant was empty aside from us but it still took a good 20 minutes."
• "The food was nice but pricey for what it is. Only complaint was the bread was very crispy and impossible to cut with a knife."
• "First time here very excited as the reviews really sell the place! Was looking forward to a good brunch as it was my partner's birthday sadly the food didn't deliver."
• "The food was lovely, the staff are very friendly and the cafe itself has great atmosphere. Would definitely go again if in Brighton, the only reason I didn't give 5 stars is that it can be a bit pricey."
• "We ordered two breakfasts and a side of potatoes unfortunately we had to wait an hour for the food (no one told us of the delay) when food eventually arrived it was burnt and not up scratch and certainly not for an hours wait."

Service

Pros:

• "The manager Zoe was very attentive and welcoming and did a fantastic job explaining the menu."
• "The staff were super friendly and attentive, the venue is bright and airy with a relaxed chilled vibe!"
• "Staff were friendly and attentive, but did start clearing plates when others were still eating, rude!"
• "The staff was very lovely and helpful too ✨"
• "Friendly service and a nice vibe to the whole place."
• "Staff all helpful and, friendly too.. Especially Natalie."
• "The service was absolutely incredible as was the food - maybe the nicest breakfast I have ever had."
• "The service is always good, starting from the owner to all the staff, they are attentive regardless how crowded is the place."

Cons:

• "The service was slow and the food preparation took far too long in my opinion; the restaurant was empty aside from us but it still took a good 20 minutes."
• "I'd leave a perfect review for the decor and food alone, but the service was slow."
• "We didn't get asked how our food was, if we wanted water topped up, or if we wanted anything else once we had finished our breakfast."
• "Service was a bit chaotic and forgetful at times but they were busy."
• "It's a tough review. The staff are really friendly. Some of the food was great. While I understand the food is being cooked fresh it was really slow."
• "Staff had no idea what they were doing, how to clear tables."
• "We ordered 4 cooked breakfasts at about 11. We were waiting for a long time so I went and checked the order with the waitress."
• "Bad service and very poor communication. They lost a customer."

Ambiance

Pros:

• "Cosy little restaurant with beautiful decor and a calm, ambient atmosphere."
• "Love the interior. It gets packed quite fast especially on the weekend."
• "I LOVE Lost in the Lanes. It's such a beautiful spot, where everything from the interior and crockery to menu curation and food presentation feels incredibly well thought out."
• "Gorgeous place, lovely staff, really good food and ridiculously tasty “house drinks”."
• "A Gem in the Lanes - daughter never easy to lunch with due to a very picky diet, however we were graciously catered for."
• "The atmosphere was super chilled out and the service was excellent."
• "The place is absolutely gorgeous. Every tiny detail makes up to an amazing rustic/chic atmosphere."
• "A real find, in the middle of a hidden street in Brighton’s South Laines, only open in daylight with contemporary decor."

Cons:

• "Service is very polite and friendly, just a tad slow."
• "Atmosphere was let down by the acoustics, was too loud but would definitely go there again."
• "Only down side was the way they serve their coffee - in a jug, without a lid. Consequently, the coffee went cold very quickly."
• "Service was very poor. We ordered 4 cooked breakfasts at about 11. We were waiting for a long time so I went and checked the order with the waitress."
• "Late afternoon staff extremely noisy chatting among themselves, could clearly hear a very loud convo from across the room which was a bit odd tbh."
• "Small, cosy, modern place in the heart of the Lanes. Very friendly staff. Food was amazing: looked beautiful and tasted just as good!"
• "Damn. The food is class, its weird yet wonderful at the same time. The chill vibe is very relaxing and you feel very comfy."
• "Truely the worst in customer service, staff dismissive, quietly arrogant with a "yeah, whatever" attitude."