Royal Kitchen (Sidcup) Reviews Summary

Category: Modern Indian restaurant

Address: 135-137 Station Rd, Sidcup, DA15 7AA, United Kingdom

Phone: +442037456171

Rating: 4.4
based on 148 reviews.

Food Quality

Pros:

  • "All the food came quickly and was cooked to perfection."
  • "Food was delicious and the staff were very kind."
  • "Must try the samosa’s and the spicy crispy chicken! Loved it!"
  • "The food is incredible and feels like a real authentic Indian experience."
  • "The food was delicious. I had crispy chilli chicken as a starter and Karahi Chicken for Main and my wife had Vada Pau and Saagwala Chicken for main."
  • "The food, magnificent. We always try something different and here, the afghan lamb and madras were perfect."
  • "The flavours are all unique from the Hando ghost, gem chicken, Matar Paneer to name a few of the dishes I have tried."
  • "Every dish was well cooked and tasted better than some of the other Indian restaurants we've tried nearby."
  • "Food was absolutely INSANE!! Best curry I think I have ever had."
  • "The food was simply delicious; authentic, tasty, and fresh."
  • "The food I ordered tonight has ruined my evening. Why did you change the chef? The quality of ingredients, presentation, portion size, flavour are terrible now."

Cons:

  • "The food was awful and substandard. The chicken was very hard and was more sauce than chicken."
  • "Very oily, and everything tastes like it's been prepared days ago."
  • "The food was very salty. The meal meat platter for starter was dreadful."
  • "Worst Indian delivery I've ever had... chicken in the shashlick and masala was made up of a mish mash of grey, purple and uncooked chicken."
  • "The curries were all incredibly sweet, far too much sugar in them."
  • "The food was dry and flavourless. The menu is now the same as every other mediocre curry restaurant in the area."
  • "The food on the old menu was amazing. The new menu is very bog standard, the chicken was quite dry, nothing special at all."
  • "The food was really poor Bangladeshi curries with horrific taste. Bog standard curry."
  • "Ordered through Deliveroo... the old Delhi curry we ordered was way too oily that it wasn’t enjoyable."

Service Quality

Pros:

  • "The service is great, such lovely staff! One of the best South Asian restaurants I have been to."
  • "The delivery driver was really friendly too, thank you and so glad this place was recommended to us!!!"
  • "We had a lovely evening and complete contrast to the unfortunate time we had before. Well done for making the effort to change my opinion."
  • "The service was spot on (Mania was very pleasant and attentive), once the food arrived even our little one commented on how nice the aroma was."
  • "I had the pleasure of dining at the Royal Kitchen with my family (a group of five). The owner and waiting staff could not do enough for us."
  • "The owners could not have been more helpful and were on hand the whole evening, keen to ensure our team had a night to remember."
  • "Very friendly, helpful staff, especially Muhammed."
  • "Fantastic service and amazing food. Opening a restaurant during a pandemic can't be easy but these guys have coupled wonderful customer service with high quality Indian food."

Cons:

  • "They weren’t really ready to roll at opening so drinks were slow and the single waitress became swamped as soon as others started arriving."
  • "Michelle who took my call was on the defensive, spoke over me and quick to get me off the phone. The manager refused to speak with me even though he was standing right next to her and I could hear him."
  • "The restaurant was freezing cold and had no atmosphere. We couldn't finish our meals and left very disappointed."
  • "The restaurant's decor is very bland & basic, all grey - felt like a canteen to be honest. Service was ok, but not brilliant."
  • "The food was really good, but the service was terrible. We had to keep calling the staff to take our order."
  • "Horrible service. Although the restaurant was pretty much empty the Waiter was very arrogant and rude!"

Value for Money

Pros:

  • "Great work Royal Kitchen, I haven't had this standard since I last went to Dishoom last year August. YOU ARE ON TO A WINNER AND LONG MAY IT CONTINUE!"
  • "Absolutely amazing experience at Royal Kitchen! The food was out of this world, the best Indian I’ve ever had."
  • "The takeaway food and service is just as good!"
  • "We ordered as a family so we got the recommended items and we weren't disappointed. Every dish was hot, nicely labelled and well packaged."

Cons:

  • "We’d gone for a Groupon deal, but to be honest the regular Sunday banquet deal would have been cheaper."
  • "In my utterly honest opinion, I was grateful to take the Groupon as it was a bit too pricey for my liking. Between 2 of us, we had 1 drink each, a starter to share, a main each and naan.... £79."
  • "We ordered the food hoping that the food would be of the same good old quality but really poor Bangladeshi curries with horrific taste. Bog standard curry."
  • "Food was ok but very expensive for what you got. This is one of those New Indian 'fusion' restaurants."
  • "Will appreciate if order delivery can be done as mentioned at the time of booking. It took around 2 hours to deliver which was supposed to be 30 minutes. Also we find one item missing from the order."

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