Cinnamon Club Reviews Summary

Category: Modern Indian restaurant London

Address: The Old Westminster Library, Great Smith St, London SW1P 3BU, United Kingdom

Phone: +442072222555

Rating: 4.3
based on 525 reviews.

Food Quality

Pros:

  • "The food was great."
  • "Beautifully tasty Indian food but with a difference."
  • "The chicken starter was just amazing flavor."
  • "Exquisite food, chose the taster menu with accompanying wines."
  • "The Indian food was great."
  • "The food itself was exquisite."
  • "Food is superb (the octopus some of the best I've ever had)."

Cons:

  • "Or not cleaning the table before dessert course."
  • "The paratha was so bland and tasteless and tasted old."
  • "The lamb was over cooked and was soaked in a sauce, looked like the sauce was dumped on afterwards with rice on the side…All in one plate."
  • "The food was utterly tasteless and uber bland."
  • "The food was horrible. The salmon was too salty and had a strong smell."
  • "The main course Paneer platter - the quantity of gravy was too less in proportion to quantity of the dumplings. Turns out to be very dry."
  • "The fish with the salmon was way overly salted and the lamb was super dry."

Service

Pros:

  • "Great service from the manager parag and the waiters shakel and akaba explained the food properly and gave great service."
  • "Outstanding service."
  • "The entire front desk team made sure to find us a spot within minutes of arrival, and unlike other restaurants, there was no hint of annoyance at walk-in diners on a busy night."
  • "Staff is very polite and helpful."
  • "Service can be a little slow but always attentive and friendly."
  • "The staff was very attentive and quick."
  • "We were treated very well and given remarkable attention by our waiter."

Cons:

  • "The reception from her was very poor to us."
  • "The service was mediocre."
  • "Service was good, they spoke allot of languages."
  • "Service was also good, prices are higher but reasonable considering quality."
  • "This wasn’t at all customer service that we all look forward to."
  • "The service was utterly atrocious from the moment we arrived."
  • "Service was also not to the level you’d expect."

Ambiance

Pros:

  • "I really liked the library room decor."
  • "Ambiance was good and somewhat buzzing."
  • "Beautiful setting inside an old library."
  • "The venue itself is stunning and has a surprisingly warm atmosphere given its size and high ceilings."
  • "The fantastic ambience of an old school library/stately home it all merged into a wonderful evening."
  • "Wonderful ambiance of this library-turned-restaurant will make your food taste fancy."
  • "The ambiance is unique and steeped in history."

Cons:

  • "It was very quiet on the Monday lunchtime we visited so lacked atmosphere."
  • "The general decor is dated and facilities, such as toilets and bar, basic."
  • "The main library where the majority of tables are has the feeling of a canteen or hotel buffet area."
  • "Decor was tired and had lost the old worldly charm of its beautiful setting."
  • "Severely lacking vegetarian options."
  • "Atmosphere and setting were very unique."
  • "Sat upstairs with no view of the amazing room. No AC either, room was abnormally hot."

Value

Pros:

  • "It was pricey but well worth it."
  • "Service was also good, prices are higher but reasonable considering quality."
  • "Top notch food at a not unreasonable price."
  • "The set menu is also excellent at the more affordable prices."
  • "For a party of 4 a very reasonable £80pp considering what we had."
  • "The price was expensive but worth for the experience ~£100 per person with a glass or two wine."
  • "Food was great we had the tasting menu."

Cons:

  • "Not worth the wait. There are vegetarian options but they were not outstanding."
  • "It wasn't horrible but didn't enjoy it enough for the price."
  • "It’s now hard to justify their prices."
  • "Good service, nice menu and good food. The atmosphere is too hectic and loud."
  • "We left the restaurant feeling extremely disappointed and quite frankly ripped off."
  • "Hugely disproportionate price quality ratio."
  • "And all of this for the astronomical prices that you pay!!"

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