Pure Indian cooking Reviews Summary

Food Quality

Pros:

• "The food is different from your usual menu, so don't be surprised - it is a good thing."
• "Had the most delicious meal on Saturday night at Pure Indian cooking."
• "The food itself was outstanding and even the rice and nan bread was far better than I have had in the many other Indian restaurants that I have tried."
• "The food was exceptional and very tasty."
• "Really good tasty flavoursome food."
• "The most delicious Indian food I’ve ever eaten....and I’ve eaten a lot in my time."
• "Food is very authentic with real Indian flavours especially the saag dish, dal as well the starters are to die for."

Cons:

• "Had an awful tasting order from these guys that didn’t even taste like Indian food."
• "The only thing I've been disappointed with so far is the tiger prawns masala. The prawns were soggy, mushy and quite flavourless."
• "Had severe food poisoning for 5 days."
• "So disappointed! We regularly order from this place every week because we always enjoyed the quality of the food but our last three deliveries was absolute dismay."
• "The portions are getting smaller, my last chicken curry had five pieces of tuff chicken mostly sauce, very disappointed."
• "Trying all new places near my house hoping London would be a better dining than my home town... but its just average food and really expensive with small portions nothing to rave about."
• "hmm, ok food I'd refer this to a wet curry. portions aren't massive but enough for a meal, no draught beer £4.25 for a small cobra beer."

Service

Pros:

• "Would definitely go again and highly recommend to family and friends."
• "Our waiters were perfectly attentive and considerate."
• "Service is amazing and prices are reasonable."
• "Waiters were incredibly friendly."
• "Impeccable, friendly service."
• "The staff couldn’t be lovelier."
• "Service was warm, friendly and servers are also very knowledgeable about their dishes."

Cons:

• "Regrettably, the rude behavior of your staff towards customers and the lengthy food preparation time were notable."
• "Terribly slow service! Average food, No Ambience."
• "Had immense delays with orders almost every single time I ordered although the place is less than two miles from my door. Delivery unreliable."
• "Tasty Indian cuisine - however I have now ordered takeaway twice from Pure Indian Cooking both taking over 2hrs to deliver, well after promised delivery time."
• "I got a terrible service with ubereats and my driver didn't respond to me so the order ended up being cancelled."
• "But the overall experience was poor. After 2 hours of waiting for our mains we asked where the food was and we were told that it was '2 minutes away.'"
• "Ordered food last evening... and at 07:36 pm I got an email saying that my order has been declined. Called them up several times after that but no one answered my call. Very poor service. Will never order again."

Value

Pros:

• "Very reasonable prices."
• "They have a good wine list at very reasonable prices."
• "We had two mains (one chicken and one vegetarian) and they were both delicious; rice, bread and one beer and we paid £37 including service."
• "If you haven’t been here and tried the tasters menu, you are missing out. Excellent value for money, exquisite food."
• "Really well cooked and spiced, lovely tender lamb and chicken...and really good value for money if you're after quality."
• "Good food with reasonable price."
• "Amazing quality for the price you pay."

Cons:

• "I will give it a 1 purely because charging 9 pounds for 3 tiny frozen samosas is criminal."
• "Get your act together and at least lower the price of your starters to reflect the quality."
• "And then the bill was made up- and overpriced - they had no idea what they’d served us."
• "Good food, however quantity doesn’t justify the cost."
• "Definitely not ordering again. Not worth the money!"
• "THIS RESTAURANT IS REALLY BAD, Staff and Bartender (OLD GUY) he is really really rude."
• "Sorry Pure, there will be no 2nd order from me 😔"

Ambiance

Pros:

• "The atmosphere is very relaxing, the restaurant is very cosy."
• "I liked the decor & ambiance."
• "Very cosy atmosphere, very nice ambience, good service and amazing food."
• "The restaurant is fairly small but there is plenty of space between tables and the atmosphere is relaxed."
• "The ambiance of this restaurant is quite intimate, and what we were looking for on a rainy night."
• "A calming and relaxed ambiance too."
• "The ambiance of the restaurant is so cosy and comforting."

Cons:

• "Terribly slow service! Average food, No Ambience."
• "No Ambience."
• "Just noticed why its so highly rated....Some guests have reviewed this place more than 12 times on TripAdvisor... diner2120.... really shocking, who does that!!"
• "Unfortunately, during my time at your restaurant, I noticed that some members of your staff displayed rude behavior towards customers."
• "Lovely food but service proceeds at a glacial pace."
• "Good food. But the service and all other aspects of the meal were absolutely shocking."
• "Due to more walk ins than expected, the service was stretched."