Address: Welsh St, Chepstow, NP16 5LL, United Kingdom
Phone: +441291627222
Rating: 4.0
based on 102 reviews.
Service
Pros:
"Excellent welcoming staff provide great attention and service."
"The staff were friendly, attentive and polite."
"The staff was working so hard but manage to keep friendly all the time."
"Service was good & very speed, food was very good."
"Our waiter was really friendly, nice find and defo will go back."
"The waiting staff were efficient, polite and courteous."
"The service from the staff was very good indeed."
Cons:
"Service and dealing with complaints extremely poor."
"Very short staffed and we got forgotten about."
"Booked online for a time that showed green on there website and got e-mail saying you will get confirmation shortly. 3 hours later and nothing."
"Service really slow, off duty employees or mates of employees seemed to be hanging around the kitchen and dining area chatting."
"After complaining we were met with arguement from our server and immediate ultimatum from the management, no one appeared to be sorry."
"The very young staff weren't attentive, slow and didn't bother taking our desert order so we paid and left."
"Service was really good, attentive staff and personal from the chef to end the meal was a really nice touch."
Food Quality
Pros:
"If you are a Mediterranean food lover or indeed if you aren't even sure you need to go here....you will be hooked."
"The food was absolutely phenomenal."
"The Meat Meze is good value for money and the Vanilla Milk pie is delicious."
"The food was cooked well, tasty."
"Really yummy cocktails."
"The tzatziki was there best I've ever eaten."
"The lamb was simply divine, tender and succulent."
Cons:
"Apparently their kitchen was infested."
"The food is terrible and is the quality you expect from a cheap kebab house."
"The pork was still pink which we realised half way through eating!"
"Food was good but a bit overpriced."
"The food was ok, not exceptional."
"Both were undercooked so we did not finish the skewers."
"Food smelled bad as it arrived at our table."
Ambiance & Decor
Pros:
"Lovely looking place."
"The setting was warm and friendly, back ground music very atmospheric."
"Absolutely lovely restaurant with a lovely atmosphere."
"What a super place! So tastefully designed and laid out, with a beautiful rustic feel."
"The decor is tasteful and service pleasant in a typical lay back Greek style."
"Beautifully decorated inside, pretty simply with lots of wood and white linen. Very Greek style."
"The restaurant itself is beautiful and cosy with lots of greek statues and fairy lights about the place."
Cons:
"Our table was not cleaned before we sat down so was covered in dirt/stains."
"Toilets stink so bad I was gagging had to go home."
"Toilets needed paper and cleaning so general housekeeping needs improving."
"The toilet was disgraceful and we had to ask a member of staff to clean up whatever was on the rim of the toilet as the ladies toilet had no toilet seat on it."
"First thoughts on entering this restaurant on the ground floor was one of 'shock' at how dirty the place looked."
"Toilets where extremely dirty and were definitely not clean from the night before."
"No lock on ladies toilet door."
Value for Money
Pros:
"Thought would try this restaurant using a Tastecard (can claim offers) but was so taken with the food felt like fraudsters so insisted on paying full price and a tip."
"Price wise acceptable, portion sizes normal, enough to be satisfied."
"The lunch menu is increadable value for money."
"Super quality superb value."
"Overall a very enjoyable night, reasonably priced for the food."
"Food was fantastic! We used a groupon voucher and had a great deal!"
"We had an amazing time and was fantastic value for money."
Cons:
"It is a bit pricey for what it is and I know this put my friends off a bit they won't be returning in a hurry."
"Tried to serve cheap coke/Pepsi.in tap, £2!! flat took it back and offered a real coke in a glass bottle! I'd never eat here most horrible rip off dirty pub in Chepstow!!"
"We feel cheated out of £72. Should have gone to Weatherspoons."
"Budget and average food and wine for a premium price."
"The bottled drinks were more expensive than we normally pay."
"The drinks are pretty expensive here too."
"I bought voucher on Groupon for 30quid, but still think that food we received should be not worth that price even."