Bang in Wells Reviews Summary

Service

Pros:

• "The service was great, with both waitresses being friendly and helpful."
• "Service was good and the food we chose all tasted great."
• "Very pleasant young waiter who nothing was too much trouble for."
• "The welcome team was great, the service was awesome and the room was extremely cosy!"
• "Staff were lovely and on the ball despite being busy."
• "The service was friendly, and the food was promptly prepared and served."
• "The service was very friendly and helpful in finding us a table even though we hadn't booked."

Cons:

• "Service was very slow on a Thursday evening. Waited 45 minutes for our food."
• "We felt somewhat neglected as the restaurant was preparing for a busy Thursday evening."
• "They done the minimum of customer service, very little eye contact no checking if food was OK, no offer of more drinks or desserts or coffee."
• "Waiter seemed flustered. They missed part of my meal, which I then had to request (still took ages)."
• "When I approached a member of staff to request my bread as it hadn't been bought out with the meal she actually rolled her eyes at me."
• "We had to wait a considerable amount of time to attract attention to ask for the bill."
• "Once we had eaten our main course, we had trouble attracting attention of waiting staff both to order additional drinks and for dessert."

Food Quality

Pros:

• "Great selection of freshly cooked food."
• "The paella was particularly fantastic!"
• "Great Chowder, really well cooked and generous portions."
• "Food was outstanding, service was excellent."
• "Food was also amazing, and was really good value."
• "The food a Bang is well prepared with generous filling in sandwiches."
• "Everything tasted amazing and seasoned to perfection!"

Cons:

• "The noodles in a miso/tahini broth were a bit too rich and salty."
• "Don't expect the portion size of a typical fish and chip shop."
• "To many mistakes... Only Mac n cheese was very good, the others were very medioca."
• "However the main courses could have had more flavour."
• "The burger was quite enjoyable, albeit slightly overcooked and dry."
• "The mushrooms were disappointing with very little taste."
• "Seems like the chef had just chucked in random spices... too much heat(chilli or cayenne, over use of smoked paprika and the saffron was far from posh, as it was overpowering and made the rice taste medicinal!"

Value for Money

Pros:

• "Total amount for our food and drink was just over £37 which is pretty darn good to be honest."
• "Thoroughly enjoyed our visit, great value for money."
• "Friendly staff, great food and even better value for money."
• "Dinner for 5 including a round of drinks under 80 pounds."
• "Fair prices and great atmosphere."
• "Good food and staff are very friendly."
• "The breakfast was nice. The ingredients were of a higher standard than your average breakfast and they were well cooked / prepared."

Cons:

• "Unfortunately I feel it was extremely over priced for what we were presented with."
• "£9 for one slice of cheese on toast as a “main” lunch option for my husband whilst I had a giant chicken and bacon club sandwich with 3 slices of bread lots of fillings for just £2 more?"
• "Seems to be the fashion to not put butter on anything so had a poached egg on dry toast sadly egg must have been poached in vinegar water as I could taste the vinegar which was a shame."
• "Food tasted great, unfortunately I feel it was extremely over priced for what we were presented with."
• "I think I'd feel happy paying £8 for it as opposed to the whopping £10.50 it cost."
• "The portions were very small and overpriced."
• "Priced too high for the quality of food they offer."

Ambiance & Decor

Pros:

• "The atmosphere and decor where great, we sat near the open door way looking out onto the roadside, felt like we were in a cafe abroad."
• "A well organised set up with lovely fresh flowers on the table."
• "Restaurant decoration is really refreshing and bright."
• "There's a nice buzzing atmosphere, with vibrant colourful decor."
• "Real thought been put into the decor and atmosphere."
• "Really nice spacious cafe with lovely fireplace."
• "Very thoughtfully decorated cafe, with a friendly atmosphere."

Cons:

• "The extractor fan in the outdoor area makes a continuous loud tapping noise."
• "The interior is nice, well designed and comfortable."
• "The food was excellent but a little pricey and smaller portions than we were expecting, though it was well presented."
• "The crab was borderline as to whether it should have been landed due to its small size."
• "A dog friendly establishment that was very clean and well kept, with funky decor."
• "Lovely courtyard out the back, a lovely sun trap in summer."
• "Casual, artisan atmosphere."

Accommodation

Pros:

• "The room we stayed in, Feathers, was wonderful. Not cramped, decor was tasteful shower was lovely, bed is very comfortable."
• "Dog friendly rooms with towels at the ready for muddy paws."
• "This is a lovely B&B, located in the centre of Wells and close to the harbour."
• "Accommodation available too and at fixed rates all year round."
• "Giant room, friendly staff, free milk for tea."
• "Beautiful rooms, court yard garden perfect for drinks."
• "The B&B has four well thought out rooms with high standard finishing and superb facilities."

Cons:

• "I am sorry to say this place seems to want to tuck the disabled away in a corner, totally the opposite of what a disabled person needs."
• "Unfortunately no parking but it's in a central location so difficult to achieve."
• "The only reason for knocking off a star was because we thought the food was very pricey for what you actually get."
• "The portions were very small and overpriced."
• "Had a full English here, was nice enough but quiet dear for very small portion in my opinion."
• "The full English came with over cooked poached eggs."
• "The scrambled eggs were very soft and wet and I don't know many veggies or vegans who like the vegetable sausages."

Staff Attitude

Pros:

• "We were served by the lovely Rhys, what a wonderful asset he is to this establishment!"
• "The staff are very friendly and efficient."
• "Staff were helpful and friendly. Covid aware but didn't take our contact details."
• "Brilliant little place. Staff are friendly and welcoming."
• "The staff all lovely."
• "Both times the staff have been brilliant (super friendly and helpful)."
• "Staff were polite and helpful and served up lovely tasty meals."

Cons:

• "Went in for gluten free lunch, with the promise from the menu that all sandwiches could be made gluten free... then the waitress came back to tell us that the chefs had refused to make the club sandwich gluten free and we had to leave."
• "I am sorry to say this place seems to want to tuck the disabled away in a corner, totally the opposite of what a disabled person needs."
• "Very unhappy, spoke to the manager who wasn’t too fussed that we were unhappy about the service."
• "Unfortunately even though it wasn't busy the service time was terrible."
• "When she came back with the bill there was no apology nor adjustment to the bill."
• "Staff weren’t very friendly or accommodating."
• "Clearly no supervision on the day we visited."