Hussey Arms Reviews Summary

Food Quality

Pros:

• "Our meals were absolutely gorgeous."
• "Food really good and excellent value would definitely recommend."
• "Food brilliant."
• "A great atmosphere and tasty food."
• "Food was cooked to perfection and the portions are just right."
• "Nice clean place excellent food just great :-)"
• "Food was beautiful."

Cons:

• "Absolutely terrible booked for a meal was seated by bar."
• "But food was very basic lacked flavour and was over cooked portions that where small on the oversized plates."
• "Terrible service and terrible food! Ordered the cow pie and mash, it came with chips, had to walk around the building for a few minutes before I could find any member of staff."
• "They didnt have much food, no onion rings, couldnt change the grilled tomato on the steak for an egg, no bread and butter, the fish was slimey, chips half cooked."
• "The main course vegetables left a lot to be desired, as they were cold, and hard, to the point of being raw."
• "The fish was small, dry, and overcooked."
• "Sausages, over cooked (half of each was burnt) and chewy."

Service

Pros:

• "The team were brilliant with our young daughters and engaged them whilst bringing drinks and food out."
• "Service friendly from most staff but when asked for sauce we were ignored."
• "Ashley (a member of staff there) game over and apologised for the table we had been given and said she would sort something out for us."
• "Service was absolutely amazing and the atmosphere was incredible!"
• "However, excellent service from the staff who attended to us."
• "Staff were attentive and efficient."
• "Polite waitress took our order and we didn’t have to wait long for our meals."

Cons:

• "Staff are a bit slow to serve and never look happy!"
• "Terrible service today from manager."
• "The team leader on shift was absolutely helpless!!!! she showed no consideration for my concern."
• "Would definitely never go there again."
• "When speaking to a member of staff they were rude."
• "However the service was absolutely atrocious for a start off when we walked in 5 minutes before our table was booked for and the staff told us that we had to wait due to the fact of somebody has already had the table that we had booked."
• "Very poor customer service at the bar-more interested on restaurant, acknowledged by staff yet still waiting 10 minutes to be served."

Atmosphere & Cleanliness

Pros:

• "It had a lovely atmosphere and was spotless."
• "Plenty of lovely outdoor seating area if you wish to sit in the beer garden, which has very pleasant surroundings."
• "We were greeted with a lovely big smile and a very friendly Claire."
• "Fair sized car park and big beer garden with small play area for young children."
• "Great family friendly pub and separate bar side for adults only with pool, darts and sports."
• "Love this pub! The staff are so friendly and attentive."
• "The atmosphere was incredible!"

Cons:

• "Tables and menus could have been a little cleaner."
• "The environment was very loud and uncomfortable for me, perhaps I caught the pub on a loud night."
• "When we arrived there were no clean tables even though they were all empty!! Flies everywhere!!!"
• "Would have been nice if my scampi topper had arrived with my meal not 10 minutes later. Lots of broken glass outside the main door."
• "Tables unclean from last sittings."
• "However the outside tables were ALL in a disgusting state, dirty crockery, glasses and condiments strewn across dirty tables."
• "Table outside not cleaned after previous diners."