The Hardwick Arms Reviews Summary

Staff and Service

Pros:

• "Staff are brilliant."
• "Booked a table online as these guys are always busy of a weekend. Staff were polite and helpful."
• "Friendly and excellent atmosphere staff were very polite and helpful."
• "Enjoyed a midday visit staff very friendly."
• "Staff very friendly and welcoming."
• "The staff were very friendly even though they were busy."
• "Staff were very accommodating and pleasant."

Cons:

• "Not once asked if meal was okay."
• "No check back on table."
• "Very disappointed with our visit what should have been a family visit was ruined by rude staff & rude manager."
• "Katie the manager has been so rude to all of our group."
• "A member of staff approached a family member in a very abrupt manor."
• "Rude and unhelpful staff."
• "If the staff could stay off their phones long enough to serve their guests it would be great."

Food Quality

Pros:

• "Good food, good service and very reasonably priced."
• "The food is hot and delicious."
• "Had Sea Bass for lunch, it was very tasty."
• "Food tasted good and nice portion size."
• "The food was incredible, especially for the price."
• "Food was absolutely amazing. Portion size was very generous."
• "Food excellent... Cooked exactly how we asked for."

Cons:

• "Food looked like frozen meals as well as having hairs in both an adult and children's meal."
• "When you pay £9 for a main course I don't expect frozen parsnips, frozen green beans and worst was the frozen carrots."
• "All our food was overcooked."
• "Used to be a great place to eat, but in 6 months the steak was overdone."
• "The 'fish fingers' were more batter than fish and more like skinny goujons."
• "Food was terrible and mostly inedible."
• "Food was not good quality! My son's chicken burger was pink!"

Atmosphere and Decor

Pros:

• "Atmosphere with log fire friendly & cozy."
• "The pub is clean and homely. Real fires make it a cosy place for a drink or a meal."
• "Lovely decor and atmosphere."
• "We had a great night in a pub with a lovely atmosphere."
• "It was lively and had a good vibe about the place."
• "Absolutely lovely Pub to go & have a meal in with family & friends."
• "Pleasant atmosphere. Friendly staff."

Cons:

• "Another chain pub, no individuality! Nothing special."
• "The Decor was dated, crooked lights, ripped chairs, dirty walls."
• "I thought this place seemed a little run down."
• "Lacks any kind of cheerful atmosphere."
• "Tables were sticky, walls and windowsills were dirty."
• "Just had lunch and we are frozen. Radiators not on."
• "The only thing that let the place down was the toilets."

Value for Money

Pros:

• "Prices were really good too."
• "Although the meal was good value for money."
• "The food was incredible, especially for the price."
• "Excellent value for the money on Sunday dinner."
• "Set menus offer 2 or 3 courses and are well priced."
• "Lovely food, great price as 2 course for £12.49 if having Sunday lunch."
• "Very good value for money."

Cons:

• "Somewhat expensive for what you get."
• "However the food is just about average! £15 for a steak that’s only on par with Wetherspoons isn’t acceptable."
• "Over priced and underwhelming."
• "Expensive food, small portions."
• "It's a shame as I liked the Hardwick but can't risk having a bad meal again."
• "I would leave no stars at all!!"
• "However the food is just about average! £15 for a steak that’s only on par with Wetherspoons isn’t acceptable."